Reservation Executive

6 days ago

Navi Mumbai, India Royal Orchid Central Grazia Full time

Reservation Process and Procedure
hotelmanagementnotes#grade12

Reservation is a complete process of booking that is conducted by to parties i.e. one guest or customer and next one is hotel reservation section.

The procedure of reservation are:
1. Enquiry for reservations:
First step of reservation is registered as enquiry of reservation where reservation personnel conduct a brief question answer section with guest or customer to gain various knowledge about reservation which he/she wants to make. The point that are to be recorded are note down below:

- Name of the guest
- Date of arrival
- Date of departure
- Desired room type
- Desired room rate
- Required number of rooms
- Desired room plan
- Number of pare.
- Contact address and number (details)
- Special recommendation

2. Determining the room availability:
The second most important step in reservation is determining the room availability. In this process we check the demand of guest encoded during the first step. The availability can be checked by referring to forecast chart, conventional chart or density chart. In fully automated system we can begin check in the same availability by computerized system or software.

Room-Forecast-Chart

3. Excepting or dying the request:
Now after check in the room availability in hotel we are able to expect or deny the reservation request. Expecting can be done if the request is fully validated by the availability formats and system, where as vice versa can be conducted for denying.
Exceptional: In few cases reservation personnel an up sale another room of same criteria or higher by conveying or motivate the customer or guest.

4. Documenting the reservation details:
After accepting or denying reservation next process is documentation. Documentation is conducted by reservation staff by completing undone part of reservation form with the necessary details of guest who is about to stay.
5. Confirming the reservation request:
After documenting the details of a guest we need to confirm the room to a guest confirmation are generally done by dispatching a confirmation letter to the guest by having a guaranteed reservation and may be sometime non-guarantee too.

6. Maintaining the reservation record:
After confirming a room to the guest we need to make a reservation record for each and every booking made. The records can be maintained or processed in two ways:

- Documenting the original reservation: In this process we file and record the original reservation details and if we are working in a computerized system we will be recording a printed form of reservation done. The documentation are done in a basis of date of arrival and afterward in assurance to the surname of guest.
- Modification of reservation: The next step in processing is changing of the details that are recorded in reservation form. In this case, we need to attach the different ammessdement/ correction form or slip with the original one.

8. Compiling the reservation report:
Now after completion of reservation record we need to prepare the report of reservation dept. on either basis of date, week, month or year.

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Food allowance

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Reservation Executive

    1 week ago

    Navi Mumbai, India Royal Orchid Central Grazia Full time

    Reservation Process and Procedure hotelmanagementnotes#grade12 Reservation is a complete process of booking that is conducted by to parties i.e. one guest or customer and next one is hotel reservation section. The procedure of reservation are: 1. Enquiry for reservations: First step of reservation is registered as enquiry of reservation where reservation...

  • Reservation Executive

    4 days ago

    Navi Mumbai, India Royal Orchid Central Grazia Full time

    Reservation Process and Procedure hotelmanagementnotes#grade12 Reservation is a complete process of booking that is conducted by to parties i.e. one guest or customer and next one is hotel reservation section. The procedure of reservation are: 1. Enquiry for reservations: First step of reservation is registered as enquiry of reservation where reservation...

  • Reservation Executive

    2 weeks ago

    Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...

  • Reservation Executive

    6 days ago

    Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...

  • Hotel Reservation Executive

    2 weeks ago

    Navi Mumbai, India Bigfoot Hospitality LLP Full time

    Job Description for Reservation Executive Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is the Role and Responsibilities of the Hotel Reservation...

  • Reservation Executive

    14 hours ago

    Mumbai, India Fast Track Jobs Full time

    We Requires 2 Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 1 - 4 Years Salary : Nego N otice Period : Immediate or 15 Days Designation : Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary *Coordinating with suppliers and hoteliers directly - Should have...

  • Reservation Executive

    4 days ago

    Mumbai, India Fast Track Jobs Full time

    We Requires 2 Operation & Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 0 - 6 Years Salary : 20-30K (Depends on Cur Exp & Knowledge) Notice Period : Immediate or 15 Days Designation : Operation & Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary -...

  • Reservations Executive

    2 weeks ago

    Mumbai, Maharashtra, India De Soul Sante Hospitality Full time

    Are you passionate about delivering exceptional guest experiences? Join our team as a Reservations Agent/Executive and be the first point of contact for our guests. Key Responsibilities: - Handle room reservation inquiries from OTAs, direct bookings, and travel agents. - Convert inquiries into confirmed bookings while providing excellent customer...

  • Reservation Executive

    5 days ago

    Mumbai, Maharashtra, India Manas Lifestyle Resort, Igatpuri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...

  • Reservation Executive

    3 days ago

    Mumbai, Maharashtra, India Manas Lifestyle Resort, Saki Naka East, Andheri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...