Reservation Executive

6 hours ago


Vile Parle Mumbai Maharashtra, India Orchid Hotel Full time

**Reservation Executive Responsibilities**:

- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Hotel experience: 2 years (required)
- Upselling: 2 years (required)
- Guest relations: 2 years (required)
- Hospitality: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 8422928044
Expected Start Date: 09/09/2024



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