Reservation Executive

7 days ago

Navi Mumbai, Maharashtra, India CredenceSoft Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title:

Reservations Executive

Location:
Kharghar, Navi Mumbai

Employment Type:
Full-Time

Job Overview

We are seeking a detail-oriented and customer
Reservations Executive
to join our dynamic hospitality tech team. The ideal candidate will manage hotel reservations through our platforms, coordinate with hotel partners, and ensure a seamless booking experience for guests. This role suits individuals who thrive in a fast-paced environment and are passionate about delivering excellent service in the travel and hospitality sector.

Key Responsibilities

  • Manage hotel reservations through the company's OTA (Online Travel Agency) platform.
  • Coordinate with hotel staff and guests to confirm bookings, modifications, or cancellations.
  • Resolve booking-related issues promptly while maintaining high service standards.
  • Keep booking records accurate and up to date.
  • Assist in onboarding and training hotel partners on our reservation system.
  • Provide technical and operational support for OTA and channel manager integrations.
  • Conduct field visits to client locations for support, relationship building, and troubleshooting.
  • Cross-sell additional hospitality tech products (POS, PMS, Channel Manager, Booking Engine) during interactions.
  • Identify opportunities for upselling and cross-selling to enhance revenue.

Work Schedule & Shifts

  • Rotational shifts will be followed.
  • Evening shifts will be
    Work From Home
    .
  • For booking support, shifts will be defined accordingly.
  • Work on Sundays or public holidays will be compensated with a
    compensatory off
    .

Requirements

  • 1–2 years of experience in hospitality or travel reservations.
  • Freshers with relevant skills or training are welcome to apply.
  • Knowledge of hotel management systems (PMS), booking engines, or channel managers is an advantage.
  • Strong communication and interpersonal skills.
  • Customer-centric approach with problem-solving ability.

  • Reservation Executive

    1 week ago

    Mumbai, Maharashtra, India Regenesys Business School Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Reservation Executive – Boutique ResortJob Description:We are seeking a detail-oriented and customer-focused Reservation Executive to manage guest bookings and reservations at our boutique resort. The role involves handling inquiries via phone, email, and online platforms, providing accurate information about availability, packages, and...

  • Asst Mgr-Reservations

    2 weeks ago

    Navi Mumbai, Maharashtra, India Marriott International Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationCourtyard by Marriott Navi Mumbai, Sector 7 Next to Gate No-5 D.Y. Patil Stadium, Navi Mumbai, Maharashtra, India, 400706ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists with the soliciting and managing of reservations sales-related opportunities. Manages and...

  • Reservations Executive

    4 weeks ago

    Mumbai, Maharashtra, India The Hosteller Full time

    Job DescriptionJob brief:The Hosteller, a chain of backpacker hostels with 60+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience Indias rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of the fastest-growing hostel chains in India that is...

  • Reservations Executive

    1 day ago

    Mumbai, Maharashtra, India Westin Hotels & Resorts Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationThe Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservation Executive CBD Belapur

    2 weeks ago

    Navi Mumbai, Maharashtra, India mvm hospitality Full time ₹ 3,00,000 - ₹ 7,20,000 per year

    . Handling of Inbound reservation Enquiries with complete focus on conversions and assisting guests till check out (If required)Handling of OTA Portals , MMT, Air BnB etc.)Coordinating with the Ops & Accounts TeamPreparation of MISJob Type: Full-timePay: ₹25, ₹30,000.00 per monthWork Location: In personSpeak with the employer

  • Reservation Executive with a leading Airline

    2 weeks ago

    Mumbai, Maharashtra, India Cozmo Travel Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job Purpose: We are seeking a detail-oriented and customer-focused Ticketing and Reservation Executive to join our team. The ideal candidate will be responsible for handling passenger reservations, ticket issuance, and revenue generation activities at the station. This role requires a strong understanding of airline booking systems, customer service skills,...

  • Operations Executive

    7 days ago

    Navi Mumbai, Maharashtra, India Commutec : Corporate Mobility Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job description: Handle calls from Client and make reservations onto the online portal. Allocation of reservation to Vendors. Confirm reservation details to Clients. Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness. Update portal with dispatch details. Maintain strict SLA/TAT for all...

  • Customer Relationship Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Uplers Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Customer Relations ExecutiveExperience: 0 - 1 Years ExpSalary : INR 2-2.5 Lacs per annumPreferred Notice Period: Within 15 DaysOpportunity Type: Onsite (Mumbai)Placement Type: Permanent(*Note: This is a requirement for one of Uplers' Clients)Must have skills required :Fresher OR Communication Skills OR Customer relations OR Customer Service OR Voice support...

  • Front Office Executive Only From Hotel Industry

    2 weeks ago

    Navi Mumbai, Maharashtra, India Yogi Hotels Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Performing all check-in and check-out tasksManaging online and phone reservationsInforming customers about payment methods and verifying their credit card data hotel experienced preferred

  • Travel Desk Executive

    1 day ago

    Mumbai, Maharashtra, India Kaizene Hr Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking for a Travel Desk Executive to manage end-to-end travel arrangements including bookings, hotel reservations, and local transportation. The role involves coordinating with vendors, maintaining records, and planning cost-effective travel