Telecaller

5 days ago


Haridwar, India Ispecia Full time

Job Type : Full Time
- Experience : Experienced or Fresher
- Work Location : Haridwar

**Responsibilities**:

- Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics
-Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our call center database in a comprehensible way

**Requirements**:

- Strong command over English & Hindi Strong phone and verbal communication skills along with active listening
-Previous experience in a customer support role


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