Telecalling
2 days ago
**Promoting products and services**Telecallers explain the benefits of products or services, provide pricing details, and encourage customers to make a purchase or schedule an appointment.
- **Building relationships**Telecallers build rapport with potential clients and foster relationships with existing clients.
- **Collecting customer data**Telecallers collect data from existing customers about the company's products or services. They may also update customer account information.
- **Managing customer issues**Telecallers resolve customer complaints or issues. They may also negotiate payment arrangements with customers who have overdue payments.
- **Documenting interactions**Telecallers document interactions with customers and maintain accurate records.
- **Generating sales**Telecallers generate sales by making cold calls to potential or existing customers.
- **Reporting**Telecallers make reports and documentation based on their conversations with customers. They may also report their observations and analysis to their team lead.
Telecallers are also known as telemarketers or telephone sales representatives. Some skills that are useful for telecallers include:
- Excellent communication skills
- Typing skills
- Problem-solving skills
- Persuasiveness
- Patience
- Basic computer skills
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹23,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Weekend availability
- Weekend only
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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