Telesales Executive

3 weeks ago

Haridwar UL IN Mumtree Full time

Job Summary The Telecalling and Sales Representative will be responsible for reaching out to potential customers via phone email and other communication channels to introduce our products understand their needs and ultimately convert them into paying customers This role requires excellent communication skills a persuasive sales approach and a strong understanding of our products and target market Responsibilities Lead Generation Identify and qualify potential leads through various channels including cold calling online research and networking Outbound Calling Make outbound calls to prospective clients to introduce our products and services explain their benefits and answer their queries Inbound Lead Handling Respond promptly and effectively to inbound inquiries from potential customers via phone email and chat Needs Analysis Understand customer requirements and tailor product presentations to address their specific needs Sales Presentations Deliver compelling sales presentations and product demonstrations to potential clients Closing Deals Negotiate pricing and close sales deals ensuring customer satisfaction and achieving sales targets CRM Management Maintain accurate records of all customer interactions and sales activities in the CRM system Follow-up Follow up with potential customers to nurture leads and build relationships Market Research Stay updated on market trends competitor activities and customer preferences Reporting Regularly report on sales performance lead generation activities and other key metrics Collaboration Work closely with the sales and marketing teams to achieve company objectives Qualifications Education Bachelor s degree in relevant field - e g Business Administration Marketing etc is preferred Experience Preferred experience level 1-2 years or more in telecalling sales or customer service Skills Excellent communication skills verbal and written in English and Hindi languages Strong persuasive and negotiation skills Ability to build rapport with customers Proficient in using CRM software e g Zoho Basic computer skills MS Office Suite Ability to work independently and as part of a team Results-oriented and target-driven Strong organizational and time management skills Knowledge of Education or Toy industry is a plus Job Type Full-time Pay 6 000 00 - 9 000 00 per month Language Hindi Preferred English Preferred Work Location In person

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