Customer Support Executive
2 weeks ago
**Responsibilities**:
- Serve as the primary point of contact for customer inquiries, concerns, and requests related to logistics services.
- Identify and assess customer needs to provide appropriate solutions and recommendations.
- Collaborate with internal teams, including operations and logistics, to ensure prompt and effective resolution of customer issues.
- Track and document customer interactions, inquiries, and resolutions in the CRM system.
- Communicate and coordinate with external partners, such as carriers and suppliers, to facilitate smooth logistics operations.
- Maintain up-to-date knowledge of the logistics industry trends, regulations, and best practices to provide informed support to customers.
- Strive to achieve and exceed customer satisfaction goals and KPIs.
- Assist in identifying areas for process improvement and contribute to the development of customer support strategies.
**Requirements**:
- 1-2 years of relevant experience
- Fluency in spoken English
- Sound knowledge of MS Office
- Good knowledge of logistics industry
**Salary**: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Logistics: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Ability to Relocate:
- Ahmedabad, Gujarat: Relocate before starting work (preferred)
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India SRI BALAJI MAXMAIL PVT LTD Full timeCustomer Support Executive Job Description We are looking for a qualified Customer Support Executive to display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring with the team and mediating with customers. An outstanding customer support executive should possess a proven...
-
Executive Customer Support
6 days ago
Ahmedabad, Gujarat, India MavenVista Technologies Pvt Ltd Full timeDesignation: Executive - Customer Support Location: Ahmedabad Preferably we are looking for someone who can join us in Next 15days. Salary Range: 25-35K per month **Qualifications & Experience**: Preferably a Graduate with minimum 3 years of experience or MBA with minimum 1 year of experience - Excellent English Communication & Soft Skills or Fresher with...
-
Customer Support Executive
12 hours ago
Ahmedabad, Gujarat, India Flexbinzone Full timeJob Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...
-
Customer Support Executive
2 days ago
Ahmedabad, Gujarat, India TringMe Full timeCustomer support executive will be taking care of the online support system of TringMe. He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction. He or she will also be tasked with providing support to other...
-
Female Customer Support Executive
12 hours ago
Ahmedabad, Gujarat, India Soft Forum Solutation Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India Hashtechy Full timeGreetings from **Currently**! We are urgently seeking a **Customer Support Executive (Intern)** to join our dynamic team in the Social Media Industry at Ahmedabad. **Experience Level**: Intern As a **Customer Support Intern**, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction....
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India Triedge Solutions Full time**Position**: Customer Support Executive **Location**: Ahmedabad **Roles & Responsibilities**: - Utilize the transportation company’s portal to generate competitive quotes based on the customer requirements. - Understand the pricing structures, shipping options, and additional fees or charges to the customer. **Required Qualifications**: - Fresher...
-
Executive Customer Support
12 hours ago
Ahmedabad, Gujarat, India ISOTEX Corporation Full timeWe, **ISOTEX Corporation Pvt. Ltd.**, are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our...
-
Customer Support Executive
2 weeks ago
Ahmedabad, Gujarat, India Skill Brink Full time**Job Title**: Customer Support Executive **Location**: Ahmedabad **Experience**: 0-2 years **Employment Type**: Full-time **Key Responsibilities**: - Resolve customer complaints and provide appropriate solutions and alternatives. - Maintain a high level of customer satisfaction by delivering professional and empathetic service. - Update customer records...
-
Customer Support Executive
6 days ago
Ahmedabad, Gujarat, India hubbrokeraps Full timeAbstract - We are looking for a ‘ **Support Executive**‘ and should make it their top priority to enhance client confidence in the organization and the services it provides. Assisting clients with questions or problems about the company's goods or services. **Skills**:Communication skills, Punctuality, Customer Service, Desktop Support, Chat...