Executive - Customer Service Desk

**Responsibilities**: - Physical AOF and Re-KYC Forms verification once inward is done. - Communicating with CPs for clearing Discrepancies through mail and phone. - Keeping Track of Account Opening, KRA, UCC, and provide proactive services to CPs. - Reactivation Related Task. - Working as a Backup of the Team. **Desired Personality Traits**: - Knowledge...

**Details** Position: Desk Research Executive Location: Kanjurmarg, Mumbai Company name: BDS Services Pvt Ltd. **Introduction** **BDS Services Pvt Ltd,** a professional B2B database management company. HQ Located in Mumbai, India and having branch offices in London & Amsterdam. Founded in 2009, BDS is a reliable organization in providing back office...

Job description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...

Job Description Job Summary: The Executive Customer Service will manage the customer service desk, handle queries from branches, franchises, and clients, and ensure timely resolution while maintaining quality standards. The role involves coordination with internal and external stakeholders and maintaining MIS reports. Roles and Responsibilities: - Manage the...

Hiring for **Front Desk Executive** for a Hospital & Research Center in Mumbai. **Job Location**: Bandra, Mumbai **Interview Location**: Mulund, Mumbai Excellent Communication skills are required You will be the first point of contact for our esteemed patients and visitors. Your primary responsibility will be to ensure exceptional customer service and...

Description IT Service Desk Agent (JML Team) Location: India About Apex: The Apex Group is a global financial services provider with 4,000 staff across 40+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in...

Country/Region: IN - Requisition ID: 27074 - Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE **Title**:Service Desk**: - Description: **Area(s) of responsibility**: About : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their...

Position:Receptionist/Front Desk Executive - Govandi(E), MumbaiRole & responsibilitiesGreet clients and visitors, answer phone calls, and respond to inquiries.Manage reception area, including maintaining a clean and organized spaceProvide administrative support to staff, including preparing documents and reportsHandle mail, packages, and deliveriesSchedule...

**Job description-** 1. Good understanding of Microsoft tools like excel, ppt, word & Office 365 2. Ability to consolidate and report the overall progress of tickets raised with trends. At least the ability to follow a template provided by the business teams. 3. Good coordination skills where one can regularly follow up on open items and keep a track of...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...