Customer Service Desk

2 weeks ago

Goregaon Mumbai Maharashtra, India Sapphire cables & Services pvt Ltd Full time

**Job description-**

1. Good understanding of Microsoft tools like excel, ppt, word & Office 365

2. Ability to consolidate and report the overall progress of tickets raised with trends. At least the ability to follow a template provided by the business teams.

3. Good coordination skills where one can regularly follow up on open items and keep a track of TAT for each ticket reported by the business.

**Relevant Work-experience Required-**

0-3 of experience in service desk, call center with ability to organize work.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Ability to commute/relocate:

- Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 9987482466

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