Service Desk

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical assistance and support for clients and partners via call, chat and...

Role : Global Service Desk Experience : Min 1 year as a Global Service Desk (International) Location : Mumbai Salary : Up to 6 LPA Education : HSC/Graduation Skills : Office 365, Troubleshooting, Configuration, Ticket, SLA, OST, PST, Blue screen error Notice : 30 days **Salary**: Up to ₹600,000.00 per year Day range: - Monday to Friday Shift: -...

**SN** **Role descriptions / Expectations from the Role** **1** - The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical...

Role : Global Service Desk Experience : Min 1 year into International Service Desk Location : Goregaon, Mumbai Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Active Directory, VPN, Troubleshooting, Configuration Notice : immediate to 15 Days Shift : Night Shift Pay: Up to ₹650,000.00 per year **Benefits**: - Provident...

Description IT Service Desk Agent (JML Team) Location: India About Apex: The Apex Group is a global financial services provider with 4,000 staff across 40+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in...

Role: IT Service Desk Executive Experience : Min 6 Months of experience as a IT Service Desk Location : Airoli Salary : 17K Education : Graduation Notice : Immediate Skills : Troubleshooting, Configuration, Ticket Pay: Up to ₹17,000.00 per month Shift: - Rotational shift Work Days: - Weekend availability **Experience**: - Service Desk: 1 year...

We Are Looking For **IT Service Desk** for Jogeshwari, Mumbai Location Company Not Providing Any Transportation. **Company Will Be Rotational Shift And 6 Days Working.** Technical Requirements: 1. Fresh graduate in IT, Computer Science, or related field. 2. Basic knowledge of IT principles, hardware, and software. 3. Strong problem-solving, analytical,...

Role : IT Service Desk Experience : Min 6 Month of experience as a International Service Desk analyst Location : Andheri/Mahape Salary : Up to 7 LPA Notice : Immediate to 30 days Skills : Blue Screen Error, Office 365, Troubleshooting, VPN, Network Education : HSC/Graduation **Salary**: Up to ₹700,000.00 per year **Benefits**: - Provident...

Notice Period: Immediate to 15 days Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. - Develop and implement service desk...

Managing and prioritizing help desk tickets - Generating sign ins for new hires during the onboarding process - Determining the best solution based on the issue and details provided by customers - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. - Manage...