Reservation Executive

7 days ago


Bhopal Madhya Pradesh, India Pandav Hotels Full time

Job Brief
- Managing reservations and booking requests from customers.
- Ensuring accurate and timely reservation processing.
- Providing excellent customer service by addressing inquiries and resolving issues related to reservations.

**Responsibilities**:

- Confirming reservations and sending confirmation details to customers.
- Coordinating with other departments to ensure the availability of rooms or services.
- Managing cancellations and modifications to existing reservations.
- Maintaining accurate records of reservations and customer information.

Requirements and Skills
- Bachelor’s degree in Hospitality Management or a related field (preferred).
- Proven experience in a similar role within the hospitality industry.
- Excellent communication and customer service skills.
- Attention to detail and the ability to work in a fast-paced environment.
- Proficiency in reservation management software and tools.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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