Service Desk L1

We are looking for Service Desk L1 / L2 at Airoli MumbaiCandidate should be having experience in Service DeskSalary will be for L1 upto 3 LPA / L2 upto 4LPAOnly immediate joiners can applyFor more details please connect on OR Mail us on Job Type: Full-timePay: ₹22, ₹30,000.00 per month

We are looking for Service Desk L1 / L2 at Airoli MumbaiCandidate should be having exp in Service DeskSalary will be for L1 -3 LPA / L2- 4LPAOnly immediate joiners can applyFor more please contact OR Mail us on

**Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **1-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like Active listening, empathy, technical proficiency & professionalism (both verbal and written) - In-depth Technical Support...

**Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **2-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like **Active listening, empathy, technical proficiency & professionalism** (both verbal and written) - In-depth Technical...

**Job Summary** We are seeking a proactive and customer-focused L1 Support service desk to join our IT Helpdesk team. The service desk will serve as the first point of contact for technical support inquiries, providing basic troubleshooting, logging incidents, and escalating complex issues. This role is essential in ensuring high-quality IT support and...

**Job Profile: Service Desk L1 & L2** **Location: Mumbai** **Required Experienced: 3 + Yrs** **Desired Skills for L2**: - Previous experience in a Level 2 support role or equivalent technical position. - **Strong knowledge of hardware, software, and networking technologies.**: - **Proficiency in diagnosing and resolving technical issues in a Windows...

DescriptionDaily Activities:Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT).Record and process tickets following agreed process and procedures including but are not limited to:Identify/Classify/Evaluate incident types, priority, and service interruptionsRecords incidents by symptom and resolutionPerform customer...

Operational Management: ? The application service desk lead will include hands on technical support work related to the Incident, Problem management process in IT environments. ? This position will perform tier-2 escalation support and act as the point of contact in the incident management for all application incidents query /escalations. ? The application...

**IT Help Desk. ( Experience - 1-3 yrs - L1)** - Managing one or more customer service or service desk functions. - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...

**Service Desk Executive** **Area of Expertise**: Technical Assistance. **Work location**: Chandivali - Andheri **Background Experience**: 2-3 years. Communication skill in English must be good. **Location**: Boomerang, Chandivali, Mumbai 400072. **Shifts & Support**: Support: 24 Hrs x 7 days. Shifts of 9 hours, 6 days a week. Weekly rotating. **Weekly...