Service Desk Specialist

Country/Region: IN - Requisition ID: 27074 - Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE **Title**:Service Desk**: - Description: **Area(s) of responsibility**: About : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their...

Notice Period: Immediate to 15 days Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. - Develop and implement service desk...

Role : IT Service Desk (US) Experience : Need Minimum 2 Years experience required in IT Service Desk (International Experience Mandatory) Qualification : Graduate Working Days : 5 Days Week Off : 2 Days Salary : Upto 6 LPA Notice Period : 30 Days/ 15 Days/Immediate Location : Navi Mumbai **Salary**: Up to ₹600,000.00 per year **Benefits**: -...

DescriptionTeam Leadership & People ManagementManage the India-based CX team's day-to-day operations, including developers, solution specialists, and service desk team.Lead, mentor, and grow the team by fostering a culture of collaboration, innovation, and continuous learning.Oversee workload distribution, career development, and performance...

**R**ole**:L1** **Support** **Location: Mumbai** **Shift: Should be flexible with night shifts** **Experience - 1 to 4 years** **Resource skills**: - Experience In Application Support - Experience in managing customer, understanding their need - Very good communication - Experience in developing very good documentation - Experience in Help Desk L1/L2...

Remote Desktop Support About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the...

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical assistance and support for clients and partners via call, chat and...

Role : Global Service Desk Experience : Min 1 year as a Global Service Desk (International) Location : Mumbai Salary : Up to 6 LPA Education : HSC/Graduation Skills : Office 365, Troubleshooting, Configuration, Ticket, SLA, OST, PST, Blue screen error Notice : 30 days **Salary**: Up to ₹600,000.00 per year Day range: - Monday to Friday Shift: -...

**SN** **Role descriptions / Expectations from the Role** **1** - The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical...

SENIOR SPECIALIST Skill (Primary) DWP-FSS-Desk Side Services Location Mumbai Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and...