Service Desk Specialist
3 weeks ago
We Are Hiring - Service Desk (L1) Support Pune & Bangalore Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions. ️ Open Positions: Freshers (Technical Background) - Pune 1+ Years Exp - Pune & Bangalore 3+ Years Exp - Pune & Bangalore Key Skills Required: • Strong communication (verbal & written) • Analytical thinking & problem-solving • Experience with IT Service Desk / L1 Tech Support • Basic knowledge of AD, O365, Azure, Networking • Troubleshooting skills across Windows, Outlook, Teams, VPN, etc. • Experience using ticketing tools and following ITIL practices • Ability to manage incidents via phone, email, web, or chat • 100% Work From Office - No hybrid Locations: Pune & Bangalore Shifts: Rotational (US/UK) 24x7 environment Notice Period: Immediate to 30 days preferred Education: Graduation/Post-Graduation with all marksheets & certificates mandatory Experience Range & CTC: - Freshers - 2.5 LPA Tech background only - Pune & Bangalore - 1+ years - Up to 5 LPA - Pune & Bangalore - 3+ years - Up to 7 LPA - Pune & Bangalore - Final package will be based on experience, last CTC, and performance in the evaluation process. Non-Negotiables: Excellent English communication skills Willingness to work 24x7 shifts Full-time education (15 years) - Graduation required Provisional degree and mark sheets needed for onboarding ️ Hiring in full swing - priority given to immediate joiners. Interested or know someone who fits? Let's connect share your resume for referral.
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Service Desk
1 day ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region: IN - Requisition ID: 29548 - Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE **Title**:Service Desk**: - Description: **Area(s) of responsibility**: **Service Desk Specialist** **5-8 Years** **24/7 Operations - Rotational Shift & week Offs** - 24/7 Support Model (L2- Remotely End user Support...
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Service Desk
5 days ago
Navi Mumbai, Maharashtra, India MM Staffing & Career Consultants Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Description:Hello,Greetings from MM ManagementI am Krishna from MM Management. MM Management is into Global Recruitment Services providing manpower across the Globe. Your profile is shortlisted for the position of Service Desk.location : Mahape, Navi MumbaiJob Type : Full TimeService desk analysts neutralize direct customer issues by support with...
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IT Service Desk
1 week ago
Turbhe, Mumbai, Maharashtra, India Perinial Softech Pvt ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...
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Service Desk Manager
1 day ago
Mumbai, Maharashtra, India Burns & McDonnell Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionTeam Leadership & People ManagementManage the India-based CX team's day-to-day operations, including developers, solution specialists, and service desk team.Lead, mentor, and grow the team by fostering a culture of collaboration, innovation, and continuous learning.Oversee workload distribution, career development, and performance...
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Global Service Desk Executive
1 week ago
Mumbai, India Allied Digital Full time**Global Service Desk Executive** **Profile of the position**: Level - Junior management level position. Grade - L5 grade. Reporting to Head - Managed Services. Should be able to work in rational shifts. **Duties and **Responsibilities** - Assist Global Service Desk (GSD) Engineers by providing First level support. - Identify and solve escalated problems...
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Service Desk
3 days ago
Mumbai, India 2COMs Full time**R**ole**:L1** **Support** **Location: Mumbai** **Shift: Should be flexible with night shifts** **Experience - 1 to 4 years** **Resource skills**: - Experience In Application Support - Experience in managing customer, understanding their need - Very good communication - Experience in developing very good documentation - Experience in Help Desk L1/L2...
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IT Service Desk
2 weeks ago
Mumbai, Maharashtra, India Neosoft Private Limited Full time ₹ 4,60,700 per yearService Desk -2 yrsLower parelJob Type: Full-timePay: ₹10, ₹38,225.39 per month
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Service Desk Analyst
3 weeks ago
Mumbai, India Mufg Pension Market Services Full timeJob Description Key Accountabilities and Main Responsibilities Operational Management - Ticket triage / categorisation / prioritisation / assignment. - Escalation of Major IT Incidents, - AD user record currency, network Share access, account provisioning / termination - Provide high quality customer service on inbound and outbound calls - Provide efficient...
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Service Desk Specialist
2 weeks ago
INDIA - MUMBAI - BIRLASOFT OFFICE, IN Birlasoft Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRemote Desktop Support About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the...
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Service Desk
3 days ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeThe primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical assistance and support for clients and partners via call, chat and...
