Service Desk
16 hours ago
**R**ole**:L1** **Support**
**Location: Mumbai**
**Shift: Should be flexible with night shifts**
**Experience - 1 to 4 years**
**Resource skills**:
- Experience In Application Support
- Experience in managing customer, understanding their need
- Very good communication
- Experience in developing very good documentation
- Experience in Help Desk L1/L2 support process, Service Now experience is an added advantage
**Requirements**:
Experience In Application Support
- Experience in managing customer, understanding their need
- Very good communication
- Experience in developing very good documentation
- Experience in Help Desk L1/L2 support process, Service Now experience is an added advantage
**Benefits**:
Cab+ Incentive+ Shift Allowance
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
**Job Information**:
Salary
**300000 - 500000**
***
Work Experience
**Experienced**
***
City
**Mumbai**
***
State/Province
**Maharashtra**
***
Country
**India**
***
Industry
**BPO**
***
Zip/Postal Code
**400096
-
Service Desk
2 days ago
Navi Mumbai, Maharashtra, India MM Staffing & Career Consultants Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Description:Hello,Greetings from MM ManagementI am Krishna from MM Management. MM Management is into Global Recruitment Services providing manpower across the Globe. Your profile is shortlisted for the position of Service Desk.location : Mahape, Navi MumbaiJob Type : Full TimeService desk analysts neutralize direct customer issues by support with...
-
IT Service Desk
6 days ago
Turbhe, Mumbai, Maharashtra, India Perinial Softech Pvt ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...
-
IT Service Desk
2 weeks ago
Mumbai, Maharashtra, India Neosoft Private Limited Full time ₹ 4,60,700 per yearService Desk -2 yrsLower parelJob Type: Full-timePay: ₹10, ₹38,225.39 per month
-
Service Desk Analyst
2 weeks ago
Mumbai, India Mufg Pension Market Services Full timeJob Description Key Accountabilities and Main Responsibilities Operational Management - Ticket triage / categorisation / prioritisation / assignment. - Escalation of Major IT Incidents, - AD user record currency, network Share access, account provisioning / termination - Provide high quality customer service on inbound and outbound calls - Provide efficient...
-
Service Desk
16 hours ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeThe primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical assistance and support for clients and partners via call, chat and...
-
Service Desk Engineer Manager
11 hours ago
Mumbai, Maharashtra, India Cloud Counselage Full time ₹ 20,00,000 - ₹ 25,00,000 per yearTO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES) Job Overview: As a Service Desk Manager, you will oversee the entire service desk team, ensuring efficient and timely resolution of IT issues across the organization. You will be responsible for managing service desk operations, driving...
-
Service Desk
16 hours ago
Mumbai, Maharashtra, India Tata Consultancy Services Full time**SN** **Role descriptions / Expectations from the Role** **1** - The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical...
-
Executive Customer Service Desk
6 days ago
Fort, Mumbai, Maharashtra, India Sushil Financial Service Pvt Ltd Full time**Responsibilities**: - Physical AOF and Re-KYC Forms verification once inward is done. - Communicating with CPs for clearing Discrepancies through mail and phone. - Keeping Track of Account Opening, KRA, UCC, and provide proactive services to CPs. - Reactivation Related Task. - Working as a Backup of the Team. **Desired Personality Traits**: - Knowledge...
-
Global Service Desk
6 days ago
Mumbai, India IMPACT Infotech Pvt. Ltd Full timeUrgent Hiring for Top MNC Role : Global service desk Experience : 0.6 to 5 Years Location: Mumbai Skill: Troubleshooting ,0365 ,Blue Screen Error, installation **Salary**: Up to ₹550,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Service...
-
Opening for Service Desk
6 days ago
Mumbai, India CMS IT Full timeOpening for service desk Exp -1 yr-3 yr Location -Mumbai Education -any graduation Exp in service desk If interested please drop your updated resume Warms regards Kumari Puja 9871479603 **Salary**: From ₹200,000.00 per year **Benefits**: - Health insurance - Provident Fund Shift: - Flexible shift Ability to commute/relocate: - Mumbai,...