Service Desk

Job Title: IT Service Desk Engineer Location: Vikhroli, Mumbai Mode: Work From Office - 5 Days a Week Experience: 3-6 Years Reports To: IT Service Desk Manager / IT Operations Lead Qualifications Required: - Bachelors degree required. Preferred in Information Technology or a related field. - Minimum of 3 years of experience in an IT Service Desk or...

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical assistance and support for clients and partners via call, chat and...

**SN** **Role descriptions / Expectations from the Role** **1** - The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical...

Role : Global Service Desk Experience : Min 1 year as a Global Service Desk (International) Location : Mumbai Salary : Up to 6 LPA Education : HSC/Graduation Skills : Office 365, Troubleshooting, Configuration, Ticket, SLA, OST, PST, Blue screen error Notice : 30 days **Salary**: Up to ₹600,000.00 per year Day range: - Monday to Friday Shift: -...

Role: IT Service Desk Executive Experience : Min 6 Months of experience as a IT Service Desk Location : Airoli Salary : 17K Education : Graduation Notice : Immediate Skills : Troubleshooting, Configuration, Ticket Pay: Up to ₹17,000.00 per month Shift: - Rotational shift Work Days: - Weekend availability **Experience**: - Service Desk: 1 year...

Role : Global Service Desk Experience : Min 1 year into International Service Desk Location : Goregaon, Mumbai Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Active Directory, VPN, Troubleshooting, Configuration Notice : immediate to 15 Days Shift : Night Shift Pay: Up to ₹650,000.00 per year **Benefits**: - Provident...

**Roles and Responsibilities**: - A Single Point of Contact for all IT related issues or service requests for both Applications and Infrastructure - Must have basic knowledge about ITIL process - Track, monitor, receive and investigate incidents, service requests, queries, from Customer end users or IT staff through the agreed modes of communication...

We are looking for Service Desk Location: Ahmedabad, Mumbai and Pune Exp: 1+ year Notice period with 10 days - Roles and Responsibility: _ Providing first level of assistance to end user by resolving OS, and HW related issues over phone and remote tools Register every reported issue into Call management tools for logging and Tracking Co-ordinate with...

Job Description JOB DESCRIPTION FOR TeaM LEAD Title: Team Lead Service Desk Open Positions: Work Location:Reliance Foundation Hospital Work Timings: General Shift Responsibilities: Lead and manage the service desk team (CC and L1/L2 Engineers), providing guidance, support, and mentorship Ensure high-quality service delivery by monitoring ticketing tools and...

**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...