Customer Relationship Executive

2 weeks ago

Kochi Kerala, India Royal Drive Full time

**Job Summary**:
**Key Responsibilities**:

- Act as the first point of contact for customers, ensuring a warm and professional welcome.
- Manage customer inquiries, service bookings, and follow-ups efficiently.
- Coordinate with the service team to update customers on their vehicle service status.
- Maintain customer records, preferences, and service history for personalized engagement.
- Handle customer feedback, complaints, and escalate issues when necessary.
- Promote value-added services and assist in upselling service packages.
- Ensure seamless communication between customers and technical teams.
- Develop and maintain long-term relationships with high-end clientele.
- Assist in organizing exclusive customer engagement events and loyalty programs.
- Keep updated with the latest luxury car trends, features, and services.

**Key Skills & Qualifications**:

- Bachelor's degree in Business Administration, Hospitality, or a related field.
- 2-5 years of experience in customer service, preferably in the luxury automotive sector.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Ability to multitask and manage high-profile customers effectively.
- A passion for luxury automobiles and an understanding of premium customer service expectations.

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7593009095
Application Deadline: 28/02/2025
Expected Start Date: 03/03/2025

  • Customer Relationship Executive

    2 weeks ago

    Kochi, Kerala, India Black and White Creations Pvt.Ltd Full time

    **Company Overview**: Black and white creations is a prominent advertising company dedicated to delivering creative and effective solutions to our clients. We are seeking experienced and dynamic female graduates to join our team as Customer Relationship Executives, focusing on building strong relationships with clients and driving customer...

  • Customer Relationship Executive

    7 days ago

    Kochi, Kerala, India Analytix Fintech International Pvt Ltd Full time

    **Position: Client Relationship Executive** About Us: Analytix Arabia Management Consultants is a premier consulting firm specializing in business formation, market entry strategies, and comprehensive advisory services in Saudi Arabia. We support local and international clients in navigating complex legal requirements, understanding market dynamics, and...

  • Customer Relationship Executive

    2 weeks ago

    Kochi, Kerala, India Brilfox Full time

    Urgently looking for a customer relationship executive in kalamassery, Ernakulam - any graduation - fresher / experienced - english, tamil and malayalam language knowledge required For more details please contact 9995832990 Work Location: In person

  • Customer Relationship Executive

    7 days ago

    Kochi, Kerala, India aurasun Full time

    **Customer Relationship Executive** Qualification - Any Degree Fluent in English Experience - 1 year exp (cctv, camera, intercom related exp preferred) Location - Ernakulam Salary - 15k Immediate joining required **Salary**: ₹15,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (required) - Customer service: 1 year...

  • Customer Relationship Executive

    2 days ago

    Kochi, Kerala, India GREATLEAP Services Pvt Ltd Full time

    **Job Description: Customer Relationship Executive** **Location**: Kochi **Salary**: ₹30,000 per month **Company Overview**: We are a dynamic and fast-growing advertising agency based in Kochi, with a diverse client portfolio that includes leading brands like Federal Bank, Pothys, and Kottakkal AVS. Our services span across print, film, outdoor, and...

  • Customer Relationship Executive

    2 weeks ago

    Kochi, Kerala, India SAI SERVICE PVT LTD(MARUTI SUZUKI ARENA) Full time

    **Customer Relationship Executive (True Value)** Qualification: Any Degree Experience: Min 2 years Location: Kadavanthra **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus - Yearly bonus Work Location: In...

  • Customer Relationship Executive

    2 days ago

    Kochi, Kerala, India Analytix Fintech International Pvt Ltd Full time

    **Position: Client Relationship Executive** About Us: Analytix Arabia Management Consultants is a premier consulting firm specializing in business formation, market entry strategies, and comprehensive advisory services in Saudi Arabia. We support local and international clients in navigating complex legal requirements, understanding market dynamics, and...

  • Customer Relationship Executive

    4 days ago

    Kochi, Kerala, India Soffit Infrastructure Services (P) Ltd. Full time

    **Job Title**: Customer Relationship Executive - Outbound Calling **Location**: Kochi & Bangalore **Experience**: 1-2 years (Call Center / Outbound Calling) We are looking for a proactive and customer-focused **Customer Relationship Executive (CRE)** with prior call center experience to join our team. The role involves managing outbound customer calls,...

  • Customer Relationship Executive

    1 week ago

    Kochi, Kerala, India, Ernakulam GreenAds Global Full time

    Client Relationship ExecutiveThe Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    7 days ago

    Kochi, Kerala, India United Group of Initiatives Full time

    Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest update in order to increase sales. Meeting with managers in the organization to plan strategical **Job...