Guest Service Associate

7 hours ago


Gurugram Haryana, India PVR INOX LTD Full time

Provide training to staff on customer interaction, service standard and communication skills.
- Adhering and inspecting the grooming standards of the staff and provide assistance in case if there is any gap.
- In coordination with duty manager, chalk out staffing plan on weekly basis.
- Generate monthly sales reports and performance reports.
- Financial responsibility of Box Office and Candy of the property.
- Coordinating with other departments to ensure that the product and the service standards are delivered.
- Escorting the guests at all times.Supervision of Guest Assistance.
- Execute all the guest relations activities to achieve maximum guest

**Job Types**: Full-time, Permanent

Pay: From ₹252,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Work Location: In person



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