Front Office Guest Service Associate Hiex Gurugram Sector 50

11 hours ago


Gurugram Haryana, India Holiday Inn Express Full time

**Your day-to-day**
As a **Guest Service Associate (Front Office)**, you’ll be the face of Holiday Inn Express®. From the first smile to the final goodbye, you’ll ensure our guests feel valued, welcomed, and cared for throughout their stay.

**Key Responsibilities**:

- Be the warm welcome that starts every guest’s experience.
- Recognize and greet **IHG One Rewards members** and repeat guests.
- Manage bookings, up-selling opportunities, and promote hotel facilities.
- Handle **cash and credit transactions** accurately.
- Check guests in and out smoothly, issue keys, and manage safety deposit boxes.
- Stay one step ahead of guest needs by noting preferences and resolving concerns.
- Assist with billing issues, local information, and liaise with management when needed.
- Follow hotel **safety and security procedures** at all times.
- Maintain a professional appearance as a **brand ambassador**.
- Support colleagues with ad-hoc duties as required.

**What we need from you**
- **Education**: High school diploma required; Diploma/Degree in Hospitality is an advantage.
- **Experience**: Minimum **1 year in Front Desk/Guest Service** role (hotel experience preferred).
- Strong communication and **problem-solving skills**.
- Fluency in the **local language** (additional languages are a plus).
- Tech-savvy with good reading, writing, and basic math skills.
- **Flexibility** to work night shifts, weekends, and holidays.
- Physically fit - able to lift/push up to 23 kg when required.

**What we offer**
We’ll reward all your hard work with:

- **8 days off per month**:

- **Duty meals**:

- **Uniform provided**:

- **IHG® room discounts worldwide**:

- **Learning & career growth opportunities** across IHG Hotels & Resorts

You’ll join the **IHG family**, where we trust and support each other, celebrate differences, and deliver **True Hospitality for Good** every day.

**About IHG & Holiday Inn Express**
At **IHG Hotels & Resorts**, with 6,000+ destinations and 19 hotel brands, we bring our purpose of _True Hospitality for Good_ to life daily.

Holiday Inn Express® is built on the promise of **Simple. Smart. Travel.** - everything our guests need for a great stay, without unnecessary fuss.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.



  • Gurugram, Haryana, India Kaara Hospitality & Leisure Full time

    We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views - **Designation**: Associate - **Location**: Gurugram - **Department**: Front Office -...


  • Gurugram, Haryana, India Holiday Inn Express Full time

    **Key Responsibilities** ?? **Room & Public Area Cleanliness** Clean and service guest rooms, bathrooms, and public areas according to IHG brand standards. Replenish room amenities (towels, toiletries, tea/coffee, etc.) and ensure rooms are guest-ready. Ensure all cleaning supplies and equipment are used correctly and safely. Report any maintenance issues...


  • Gurugram, Haryana, India Bombay Meri Jaan Full time

    **Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...


  • Gurugram, Haryana, India Capital Placement Services Full time

    **Gurgaon** Job description Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival Maintains security and telecommunications system. Handling Office work MIS Back Office Computer work Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department...


  • Gurugram, Haryana, India Holiday Inn Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Associate - Front Office who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is...


  • Gurugram, Haryana, India Capital Placement Services Full time

    **Gurgaon, Sector 49** Receptionist (female) for Real estate company in sector 49, Gurugram MCPS Greet and welcome clients, visitors, and guests in a professional manner. Handle incoming calls, inquiries, and direct them to the appropriate department. Maintain visitor records and appointment schedules. Coordinate with internal teams to ensure smooth office...


  • Gurugram, Haryana, India DPS Gurugram Sector 67A Full time

    **Job Summary**: We are looking for a highly organized and dynamic **Administration Officer** to join our team at **DPSGurugram Sector 67A.** If you have a passion for administration, excellent communication skills, and the ability to handle multiple tasks efficiently, we’d love to hear from you! **Key Responsibilities**: - Manage day-to-day...


  • Gurugram, India Holiday Inn Gurgaon NH8 Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Associate - Front Office who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day:   Every day is...


  • Gurugram, Gurugram, India Holiday Inn Gurgaon NH8 Full time

    Job Description First Impressions Count. To Get Our Guests Memorable Experiences Off To An Unforgettable Start, We're Looking For a Guest Service Associate - Front Office Who Can Make Transactions Feel Seamless, Offer Exceptional Local Insights, And Anticipate Every Request To Make Our Guests Feel Right At Home. A Little Taste Of Your Day-to-day Every day is...

  • Service Associate

    1 week ago


    Gurugram, Haryana, India PVR INOX LTD Full time

    **Job Title**: Service Associate **Location**: PVR INOX Cinemas - Gurugram **Education**: Up to 12th pass (any stream) **Employment Type**: Full-Time / Part-Time Join India’s leading cinema entertainment company and be the face of world-class movie experiences! As a **Service Associate** at PVR INOX, you will be responsible for delivering exceptional...