
Front Office Guest Service Associate Hiex Gurugram Sector 50
3 days ago
**Your day-to-day**
As a **Guest Service Associate (Front Office)**, you’ll be the face of Holiday Inn Express®. From the first smile to the final goodbye, you’ll ensure our guests feel valued, welcomed, and cared for throughout their stay.
**Key Responsibilities**:
- Be the warm welcome that starts every guest’s experience.
- Recognize and greet **IHG One Rewards members** and repeat guests.
- Manage bookings, up-selling opportunities, and promote hotel facilities.
- Handle **cash and credit transactions** accurately.
- Check guests in and out smoothly, issue keys, and manage safety deposit boxes.
- Stay one step ahead of guest needs by noting preferences and resolving concerns.
- Assist with billing issues, local information, and liaise with management when needed.
- Follow hotel **safety and security procedures** at all times.
- Maintain a professional appearance as a **brand ambassador**.
- Support colleagues with ad-hoc duties as required.
**What we need from you**
- **Education**: High school diploma required; Diploma/Degree in Hospitality is an advantage.
- **Experience**: Minimum **1 year in Front Desk/Guest Service** role (hotel experience preferred).
- Strong communication and **problem-solving skills**.
- Fluency in the **local language** (additional languages are a plus).
- Tech-savvy with good reading, writing, and basic math skills.
- **Flexibility** to work night shifts, weekends, and holidays.
- Physically fit - able to lift/push up to 23 kg when required.
**What we offer**
We’ll reward all your hard work with:
- **8 days off per month**:
- **Duty meals**:
- **Uniform provided**:
- **IHG® room discounts worldwide**:
- **Learning & career growth opportunities** across IHG Hotels & Resorts
You’ll join the **IHG family**, where we trust and support each other, celebrate differences, and deliver **True Hospitality for Good** every day.
**About IHG & Holiday Inn Express**
At **IHG Hotels & Resorts**, with 6,000+ destinations and 19 hotel brands, we bring our purpose of _True Hospitality for Good_ to life daily.
Holiday Inn Express® is built on the promise of **Simple. Smart. Travel.** - everything our guests need for a great stay, without unnecessary fuss.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
-
Gurugram, Haryana, India Capital Placement Services Full time**Gurgaon** Job description Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival Maintains security and telecommunications system. Handling Office work MIS Back Office Computer work Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department...
-
Guest Service Associate
2 weeks ago
Gurugram, Haryana, India Bombay Meri Jaan Full time**Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...
-
Guest Experience
9 hours ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24030572 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
-
Guest Service Associate
9 hours ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24086366 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...
-
Front Office Executive
9 hours ago
Gurugram, Haryana, India Centre For Sight Full timeCentre For Sight, Gurugram is looking for the below position. Post - Front Office Executive Location - Sector 29, Gurugram No Night Shift Pay: ₹10,741.16 - ₹17,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus Work Location: In person
-
Guest Services Officer
2 weeks ago
Gurgaon, Gurugram, Haryana, India Grand Hyatt Gurgaon Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Front Office department **Qualifications**: Degree / Diploma / qualification in Hospitality or Tourism Management
-
Front Desk
8 hours ago
Gurgaon District, Haryana, India SHEMFORD Futuristic School, Gurugram Full timeGreet and welcome guests/visitors as soon as they arrive at the school. - Manage phone calls and correspondence. - Manage the front desk of school and other administrative activities as assigned. - Create and update records and databases with personnel, financial and other data. - Good computer skills with knowledge of Excel. - Excellent interpersonal and...
-
Guest Relations Officer
2 weeks ago
Gurugram, Haryana, India Navraj Group Full time**Job Title**:Guest Service **Company**: NAVRAJ Group **Location**:37D,Gurugram **How to Apply**: If you're interested in this opportunity, please share your updated CV with us at 8851719365. We look forward to connecting with you! **Responsibilities**: - Greet and welcome visitors in a friendly and professional manner. - Answer, screen, and forward...
-
Front Office Executive
9 hours ago
Gurugram, Haryana, India Docthub Health Tech Private Limited Full time**Description** **About the role** Key Responsibilities: - Greet and welcome clients/residents, visitors, and guests in a friendly and professional manner. - Register and assist clients/residents in completing necessary forms and documentation for admission, discharge, and appointments. - Handle incoming and outgoing calls in a timely and professional...
-
Front Office
2 weeks ago
Gurugram, Haryana, India Capital Placement Services Full time**Gurgaon** Front Desk Executive/Receptionist: - 1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office. 2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as required. 3. Visitor Management: Maintaining visitor logs, issuing visitor passes, and notifying...