Guest Service Associate

19 hours ago

Gurugram Gurugram India Holiday Inn Gurgaon NH8 Full time

Job Description First Impressions Count. To Get Our Guests Memorable Experiences Off To An Unforgettable Start, We're Looking For a Guest Service Associate - Front Office Who Can Make Transactions Feel Seamless, Offer Exceptional Local Insights, And Anticipate Every Request To Make Our Guests Feel Right At Home. A Little Taste Of Your Day-to-day Every day is different, but you'll mostly be: - Kicking off truly memorable guest experiences with the warmest of welcomes - Acknowledging IHG Rewards Club members and returning guests in person or over the phone - Taking, managing, and receiving payments for guest bookings - Making the check-in and check-out process feel swift and seamless - Staying one step of our guests needs to anticipate requests and offer tailored recommendations - Being our guests trusted contact helping with everything from bill issues to restaurant recommendations What We Need From You - Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to - Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories - Fluency in the local language - extra language skills would be great, but not essential - Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills What You Can Expect From Us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.

  • Guest Service Associate

    1 week ago

    Gurugram, Haryana, India Bombay Meri Jaan Full time

    **Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...

  • Guest Service Associate

    2 weeks ago

    Gurugram, Haryana, India INK IT SOLUTIONS Full time

    We're looking Customer Service Associate for Gurgaon location. Experience level - 1 to 3 Years **Job Description**: - Must have: - **Oracle Opera Cloud experience** - Prior Travel & Hospitality experience (can be operations, guest services, sales, IT - Any prior help desk experience will be extremely useful! **Job Types**: Full-time, Permanent Pay:...

  • Guest Service Associate

    2 days ago

    Gurugram, India Holiday Inn Gurgaon NH8 Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Associate - Front Office who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day:   Every day is...

  • Guest Service Associate

    19 hours ago

    Gurugram, Gurugram, India Holiday Inn Gurgaon NH8 Full time

    Job Description Truly Memorable Restaurant Experiences Don't Just Come From Delicious Dishes, Fine Dining And Exquisite Ambiance. Which Is Why We're Searching For a Guest Service Associate - F&B Service Confident In Delivering Unforgettable Experiences Through a Warm Welcome, Inspired Recommendations And Seamless Service From Starter To Dessert And Beyond. A...

  • Guest Services Associate

    7 days ago

    India PYRAMID Full time

    Guest Service Associate (GSA) Location: Pyramid Cafe Lounge & Bar, Meerut. About the Role: We are hiring a Guest Service Associate (GSA) for Pyramid Cafe Lounge & Bar, Meerut . The ideal candidate should be customer-oriented, well-presented, and passionate about providing excellent service to our guests in a lively lounge and bar environment. Key...

  • Guest Service Associate

    7 days ago

    Gurugram, Gurugram, India Gibbs & Cox Australia Full time

    Job Description Job Description As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests. - Greet and seat guests in a friendly and professional manner - Take food and beverage orders accurately and efficiently - Serve meals and drinks while adhering to high standards of...

  • Guest Service Associate

    3 weeks ago

    Lucknow, India Lemon Tree Hotels Full time

    Job Description Company Description Lemon Tree Hotels Limited (LTHL) is one of the largest hotel chains in India, properties across upscale, upper-midscale, midscale, and economy segments. The company is recognized for its exceptional service standards and diverse brand portfolio, which includes Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels,...

  • Guest Service Associate

    2 weeks ago

    Gurugram, Haryana, India PVR INOX LTD Full time

    Provide training to staff on customer interaction, service standard and communication skills. - Adhering and inspecting the grooming standards of the staff and provide assistance in case if there is any gap. - In coordination with duty manager, chalk out staffing plan on weekly basis. - Generate monthly sales reports and performance reports. - Financial...

  • Guest Service Associate

    4 weeks ago

    Bhopal, India Marriott International Full time

    Job Description Company Description Marriott International, Inc., headquartered in Bethesda, Maryland, USA, boasts a portfolio of approximately 9,000 properties spanning more than 30 leading brands in 141 countries and territories. Founded in 1927, Marriott International is dedicated to hiring a diverse workforce and fostering an inclusive culture. As an...

  • Guest Service Associate

    2 days ago

    Gurugram, India Holiday Inn Gurgaon NH8 Full time

    Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance.Which is why we’re searching for a Guest Service Associate - F&B Service confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond. A little taste...