Guest Service Associate
2 days ago
**Guest Service Associates**
Position: Guest Service Associate (Female)
**Roles and Responsibilities**:
- Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally.
- Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards.
- Possess a thorough understanding of menu items and make recommendations to guests.
- Manage cash transactions and operate the point-of-sale (POS) system efficiently, ensuring accuracy in billing.
- Maintain cleanliness and organization of the service area, creating a visually appealing and welcoming environment for guests.
**Qualifications**:
- Minimum 1-2 years of experience in customer service, preferably in a hotel or known QSR brand.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic knowledge of hospitality and customer service principles.
**Job Types**: Full-time, Permanent
**Salary**: From ₹11,387.66 per month
**Benefits**:
- Food provided
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Gurugram, Gurugram, Haryana (required)
Ability to Relocate:
- Gurugram, Gurugram, Haryana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9319830077
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