Guest Service Associate

2 weeks ago

Gurugram Haryana, India Bombay Meri Jaan Full time

**Guest Service Associates**

Position: Guest Service Associate (Female)

**Roles and Responsibilities**:

- Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally.
- Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards.
- Possess a thorough understanding of menu items and make recommendations to guests.
- Manage cash transactions and operate the point-of-sale (POS) system efficiently, ensuring accuracy in billing.
- Maintain cleanliness and organization of the service area, creating a visually appealing and welcoming environment for guests.

**Qualifications**:

- Minimum 1-2 years of experience in customer service, preferably in a hotel or known QSR brand.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic knowledge of hospitality and customer service principles.

**Job Types**: Full-time, Permanent

**Salary**: From ₹11,387.66 per month

**Benefits**:

- Food provided

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Gurugram, Gurugram, Haryana (required)

Ability to Relocate:

- Gurugram, Gurugram, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9319830077

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