Front Office Supervisor
13 hours ago
**Company Information**: Antheia is an intimate boutique resort at Pawna Lake, offering a unique escape from the hustle and bustle of city life. We are just 2.5 hours away from Mumbai, 1.5 hours from Pune and 45 mins from Lonavala. We are spread across 3 acres of area, have 3 types of accommodation and currently have 7 keys/ 9 rooms along with the banquet and restaurant facility. **Job Location**: **Area**: Pawna Lake/ Pawnna Nagar **Pincode**: 410406 **Position Overview**: This position is required to represent brand "Antheia" by delivering exceptional guest experiences and deliver the service which will ensure 5-star reviews. **Key Responsibilities**: 1. Ensure an exceptional guest experience from check-in to check-out. 2. Responsible for all operations departments (F&B, Kitchen, FO, HK, Purchases, Maintenance, Garden, Security) and Guest Management. 3. Address guest inquiries/ concerns/ requests promptly. 4. Resolve guest complaints efficiently, turning negative experiences into positive outcomes. 5. Track guest preferences and special requests, delivering exceptional tailored services. 6. Foster long-term relationships with guests, promoting repeat stays and loyalty. 7. Maintain and update accurate guest records. 8. Ensure guests leave 5-star reviews on google/ OTA 9. Supervise cleanliness, orderliness, and hygiene in guest rooms, facilities, public areas. **Educational Qualification**:Degree/ Diploma in Hospitality **Experience In Years**:2 to 3 years **Industry Experience**:Hospitality Industry **Languages**:Fluent in English And Hindi **Skills & Personal Attributes**: 1. Excellent communication skills, Team leader & Team player 2. Proficient in MS Word/ MS Excel/Google Sheet/ Google Docs 3. Highly motivated & well groomed 4. Guest Centric Approach 5. Prior experience as Guests Relationship Executive **Fixed Pay (Monthly)**:Rs. 22,000 - 25,000 **Variable Pay (Monthly)**: Not Applicable **Accommodation**:Shared Accommodation Provided **Meals**:Meals provided. **Job Types**: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Day shift **Experience**: - Front office: 1 year (required) Work Location: In person
-
Front Office Supervisor
1 week ago
Mumbai, Maharashtra, India Aryaa International Alliance Pvt. Ltd. Full timeGreetings from Aryaa International!!! We are hiring for **Le Wana Hotel, Dubai** Position - **Front office Supervisor cum Reservation** Experience - Min. 3 years Interview mode: Online Qualification: any graduate Salary :1300 to 1500AED( plus food, accommodation and other benefits as per Dubai Law) **Salary**: ₹30,000.00 - ₹35,000.00 per...
-
Front Office Supervisor
1 week ago
Pune, Maharashtra, India Ace Consultants Full timeWE ARE HIRING Job designation: -Front Office Supervisor Job location: -Pune, Maharashtra. **Salary**: -15,000-25,000 per month Experience: - Total experience: -3 years of experience in a front desk or guest service role. - Minimum experience: -1-2 years in a supervisory role in a front desk or guest service position. Education: -Bachelor's degree in...
-
Front Office Supervisor
4 days ago
Pune, Maharashtra, India Fazlani Nature's nest Full time**Key Responsibilities**: 1. Shift Supervision: - Oversee the daily operations of the front desk during your assigned shifts. - Ensure that the front office team is well-prepared, adequately staffed, and meeting service standards. - Assist in managing guest check-ins, check-outs, and inquiries. 2. Guest Services: - Provide exceptional customer service to...
-
Front Office Associate
2 days ago
Wakad, Pune, Maharashtra, India Ambience group of Hotels Full timeNeed Front Office Supervisor for our Hotel in Wakad - Hotel experience is mandatory **Job Types**: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month **Benefits**: - Food provided - Paid time off - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift Supplemental pay types: - Overtime pay - Yearly...
-
Front Office Receptionist
2 days ago
Pune, Maharashtra, India Olive Living Full time**Job Title / Position: Guest Relation Executive** **Roles & Responsibilities**: - Training and supporting office staff - Schedule shifts for hotel staff - Ensure great customer experience - Handle customer complaints - Conducting performance reviews with the front desk staff. - Generating reports and feedback for presentation to the general manager. -...
-
Front Office Executive
6 days ago
Shivajinagar, Pune, Maharashtra, India Ambience group of Hotels Full timeNeed Front Office Supervisor/Executive for our Hotel in Shivajinagar - Hotel experience is mandatory **Job Types**: Full-time, Permanent, Fresher Pay: From ₹18,000.00 per month **Benefits**: - Food provided - Paid time off - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift Supplemental pay types: - Overtime...
-
Hotel Front Office Supervisor
4 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India The Park Hotels Full timeTo be successful in this role, a front office supervisor must have a strong attention to detail, excellent customer service skills, and the ability to lead and motivate a team. They must also have strong computer skills and be familiar with hotel management software (Opera). 1. Ensure Outstanding Guest care at all times. 2. Maintains a friendly, cheerful,...
-
Front Office Assistant
13 hours ago
Pune, Maharashtra, India Dilizent Systems Full time### Job Description: Front Office Assistant - #### Overview - The Front Office Assistant is the first point of contact for clients and visitors, responsible for providing excellent customer service and ensuring the smooth operation of the front office. This role requires strong communication skills, organization, and the ability to handle various...
-
Front Office Executive
4 days ago
Pune, Maharashtra, India Skysoft Technologies Full timeWe have Urgent Opening for Front Office Executive Min 2yrs experience in Frond office and Admin Good communication Office Timing 10Am to 7Pm Pay: ₹10,197.16 - ₹35,000.00 per month **Experience**: - Front office : 2 years (required) - Admin Activities : 2 years (required) - Are you okay for kalyani Nagar Pune Location : 2 years (required) Work...
-
Front Office Supervisor
6 days ago
Pune, Maharashtra, India Platinum Logistics Full timeRespond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner; - Support and assist team members in handling guest inquiries and requests and in resolving guest complaints; - Monitor lobby traffic and adjust staffing accordingly; - Obtain all necessary information when taking room reservations and follow the...