Customer Retention Process

6 days ago

Ghansoli Navi Mumbai Maharashtra, India Hexaware Technologies Full time

**Role & Responsibilities**:

- Excellent English Communication Skills needed.
- Handling customer complaints also providing them with solutions, upselling, also to retain customers.
- Ability to take Inbound calls.

**In hand Salary upto 30k (Depending on last drawn)**

**Age : 38 Years (Maximum)**
- Hsc fresher can apply
- Minimum 6 months of International customer service/ Sales, Upsell, Retention experience.
- Excellent English Communication needed.
- Available in rotational shift and rotational off.
- Ready to work in 24*7 Shift (any 9 hours of working)

**Perks and benefits**:

- Floor rewards and awards
- Unlimited Incentives
- Performance allowances
- Provident fund
- Mediclaim Insurance

**Hexaware location Boundaries**:
**1**. Ambernath - Ghatkopar (Central Line)

**2**. Thane - Panvel (Trans Harbour)

**3**. Vashi - Chembur (Harbour Line)

**Job Types**: Full-time, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer Support: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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