Customer Retention Process

5 days ago

Ghansoli Navi Mumbai Maharashtra, India Hexaware Technologies Full time

**Role & Responsibilities**:

- Excellent English Communication Skills needed.
- Handling customer complaints also providing them with solutions, upselling, also to retain customers.
- Ability to take Inbound calls.

**In hand Salary upto 30k (Depending on last drawn)**

**Age : 38 Years (Maximum)**
- Hsc fresher can apply
- Minimum 6 months of International customer service/ Sales, Upsell, Retention experience.
- Excellent English Communication needed.
- Available in rotational shift and rotational off.
- Ready to work in 24*7 Shift (any 9 hours of working)

**Perks and benefits**:

- Floor rewards and awards
- Unlimited Incentives
- Performance allowances
- Provident fund
- Mediclaim Insurance

**Hexaware location Boundaries**:
**1**. Ambernath - Ghatkopar (Central Line)

**2**. Thane - Panvel (Trans Harbour)

**3**. Vashi - Chembur (Harbour Line)

**Job Types**: Full-time, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer Support: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

  • Customer Retention Executive

    5 days ago

    Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    Job Role: - Position: International Voice Support Executive - Shift Timing: 24/7 Shifts (Any 9 hours) - Working Days: 5 days a week **Responsibilities**: - Handle inbound and outbound calls to retain customers and address their queries or concerns effectively. - Build rapport with customers to understand their needs and preferences, offering...

  • Customer Retention Executive

    1 week ago

    Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    Job Role: - Position: International Voice Support Executive - Shift Timing: 24/7 Shifts (Any 9 hours) - Working Days: 5 days a week **Responsibilities**: - Handle inbound and outbound calls to retain customers and address their queries or concerns effectively. - Build rapport with customers to understand their needs and preferences, offering...

  • Customer Retention Process

    7 days ago

    Navi Mumbai, India Hexaware Technologies Full time

    **INTERNATIONAL CUSTOMER RETENTION PROCESS** **VOICE PROCESS** **MINIMUM EXPERIENCE OF 6 MONTHS IN INTERNATIONAL VOICE PROCESS** **EXCELLENT COMMUNICATIONS** **SHIFT : 24*7 (ANY 9 HOURS OF WORKING)** **5 DAYS OF ROTATIONAL WORKING** **2 ROTATIONAL WEEK OFF** **SALARY UPTO 26K IN HAND (DEPENDING UPON LAST DRAWN)** **ROUNDS OF INTERVIEW**: -...

  • International Voice Process

    7 days ago

    Navi Mumbai, Maharashtra, India TBC Services Pvt. Ltd. Full time

    **Process **:International Voice Process (Customer Retentions) **Shift Window **:24/7 (Any 9 Hrs) **Working Days **:5 Days Working **Week Offs **:Any Two (Rotational week offs) **Location **:Ghansoli Graduate/Undergraduate with minimum 6 months Inbound/ Outbond Voice Experience Mandatory Voice Selects Only(Excellent English Communication) Salary...

  • International Retention Process

    5 days ago

    Navi Mumbai, Maharashtra, India Onesource Atreus Full time

    **Process : Retentions process (International)** Shift Window : 24/7 Working Days : 5 Week Offs : Any two (Rotational week offs) Location - Ghansoli Graduate/Undergraduate with minimum 6months Inbound Voice Experience Mandatory Voice Selects Only(Excellent Communication) Salary upto 30K Inhand depending on the last drawn package + Incentives Round...

  • International Retention Process

    5 days ago

    Navi Mumbai, Maharashtra, India Onesource Atreus Full time

    Process: - International Retention (Inbound )* Location: - Navi Mumbai. Salary - 26k inhand +Unlimited Incentives Shift: - 24*7 roational (any 9hrs). 2 Rotational Week Off. Work Hours - 9 (Rotational). HSC/Graduate. Min 6 months of experience in international voice BPO. Excellent Communication Skills.Rounds of interview: - Hr, Versant, Ops **Job...

  • Unlimited Incentives Retention International Process

    2 weeks ago

    Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    **Customer retention with unlimited incentives** International inbound process Voice process, Shift timings - rotational shift 24/7 with 2 rotational week offs One way drop facility available No freshers 6months voice process experience mandatory Salary discussion on call No relocation Only Hiring for Navi Mumbai location Unlimited...

  • International Retention Process

    2 weeks ago

    Navi Mumbai, India Onesource Atreus Full time

    **Process : SHIELD (Retentions)** Shift Window : 24/7 - Working Days : 5 - Week Offs : Any two (Rotational week offs) - Graduate/Undergraduate with minimum 6months Inbound Voice Experience Mandatory - Voice Selects Only(Excellent Communication) - Salary up to 30K In hand depending on the last drawn package **Note : Work from Office Fully...

  • Customer Retention Executive

    3 days ago

    Mumbai, Maharashtra, India Acme services Full time

    Job Title: Customer Retention Executive Job Location: Andheri Marol Qualification: Any Graduate Work Experience - 3+Months - Carry out segmentation of the database and implement remarketing strategies. - Analyze report campaign performance. SMS Campaign Management - Schedule & trigger SMS campaigns. - Analyze & report campaign performance Push Campaigns -...

  • Customer Retentions Advisor

    3 days ago

    Mumbai, Maharashtra, India ixamBee Full time

    About us: Job Description for a Customer Service Role **Responsibilities**: - Handle outbound/inbound calls for international sales. - Understand customer needs and offer appropriate solutions and product packages. - Achieve monthly sales and retention targets. - Manage customer objections and resolve queries with confidence and empathy. - Provide a...