Production Support

Job Description In this role you will - Need to have a thorough understanding of Ameyo Contact Center Product and its features - Respond to customer inquiries and technical problems through call,ticketing and chat systems. - Simulate Customer Issues to find solutions and fixes to Escalated customer Issues /Enquiries - Understanding the coverage/impact of an...

Job Description:Job Description:We are seeking a motivated and detail-oriented Production Support Analyst to join our team. The ideal candidate will have experience in SQL and PL/SQL, along with a solid understanding of ASP.NET and C#. This role will involve troubleshooting issues, ensuring system stability, and providing support for production...

**Responsibilities**: 1. **Enquiry Handling**: Respond to customer queries for solid waste management solutions. 2. **Proposal Prep**: Draft techno-commercial offers tailored to client needs. 3. **Order Processing**: Create and manage sales orders, ensuring smooth processing. 4. **Support & Coordination**: Provide pre - and post-order customer support,...

SR NO: 7 Key Responsibilities: 2) Collaborate with development teams to resolve defects, implement fixes, and deploy releases. 3) Provide 24/7 on-call / Physical support for critical production issues. 5) Conduct root cause analysis and implement preventive measures. 6) Collaborate with cross-functional teams (Infrastructure, Security, and Business). 7)...

Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...

Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...

Job Summary The Busway – Product Specialist and Support plays a vital techno-commercial role in supporting the Busway product in India. This position involves creating competitive proposals, supporting sales teams, managing pipeline accuracy, price lists, part numbers, and configurations. The ideal candidate will possess technical knowledge of busway...

Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a premier leader in the Outsourcing and Offshoring Consulting industry, specializing in BPO-BPM, Contact Centre Services, and Project Management. Founded by industry expert Manoj Kumar Biswas, TTBS excels in customer support, ITEs, and business analytics. With headquarters in Bhopal, TTBS...

Job Description Role expectations: - Installation and configuration of Linux & Packages. - To troubleshoot L0, L1 and L2 issues associated with the product, which could not be resolved by the local IT team at the center. - Knowledge of Telephony ( PRI and VOIP ) - Experience in handling Call Centers. - To resolve the client's queries regarding product Setup...

**Who We Are** **About the Role** The person in this role will work directly with the Production and Labelling teams, and support them with a variety of responsibilities! We are looking for someone who is detail-oriented, quick learner and observer. **As a Production Assistant, you will** - Receive details of goods being produced from the production...