Production Support

6 days ago

Bengalurubangalore Thane, India Acura Solution Full time ₹ 5,00,000 - ₹ 25,00,000 per year


Job Description:

Job Description:

We are seeking a motivated and detail-oriented Production Support Analyst to join our team. The ideal candidate will have experience in SQL and PL/SQL, along with a solid understanding of ASP.NET and C#. This role will involve troubleshooting issues, ensuring system stability, and providing support for production applications.

Key Responsibilities:

  • Monitor and maintain production systems to ensure high availability and performance.
  • Troubleshoot and resolve issues related to SQL and PL/SQL databases.
  • Assist in the development and execution of database queries and scripts for data analysis and reporting.
  • Collaborate with development teams to resolve application issues in ASP.NET and C#.
  • Provide timely support and escalation of incidents in accordance with SLA requirements.
  • Document and maintain knowledge base articles for common issues and solutions.
  • Participate in on-call support rotations as required.
  • Work closely with QA and Development teams to identify root causes of production issues and suggest improvements.

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