Service Coordinator
4 days ago
**Key Responsibilities**:
- Coordinate and schedule service visits with clients and service engineers.
- Act as the primary point of contact for clients regarding service requests, complaints, or follow-ups.
- Maintain accurate service records, job cards, and reports.
- Track service progress and ensure timely completion of service calls.
- Communicate service schedules, delays, and resolutions clearly to clients.
- Liaise with the stores and logistics teams for parts or materials required for service work.
- Prepare and maintain daily, weekly, and monthly service reports.
- Ensure customer satisfaction through prompt and professional service coordination.
- Support the service team with administrative and documentation tasks.
**Qualifications and Skills**:
- 0-5 years of experience in service coordination, customer support, or related roles.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
**Job Types**: Full-time, Permanent
Pay: ₹14,092.62 - ₹20,943.54 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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