Event Telecaller Executive

3 days ago

Bengaluru Karnataka, India Institute of Product Leadership Full time

the **About Institute of Product Leadership**:
As the Indian economy evolves from outsourcing to ‘product creation’, organizations are looking for product leaders as opposed to just technology managers. The
Institute of Product Leadership (IPL) was formed in conjunction with the Executive
Product Industry Council (EPIC). IPL's programs are designed for professionals, enabling them to accelerate their career, transform into a leadership role and internalize entrepreneurial thinking. Our participants acquire the skills to build innovation in the global context and that of emerging markets.

At IPL, we are committed to delivering premium quality education in the areas of
Product, Data, Design, Strategy & Leadership with state-of-the-art consumer grade learner experience that will separate us from the competition.

Yes, we are absolutely serious and we can’t do it without your help. We need thoughtful, talented, driven and multi-faceted people who love the challenge of owning the outcomes in their role.

**Job Title**: Telecaller Executive - Events

**Location**: Bangalore on site

**Job Type**: Full-time

**Job Summary**:
As an Event Telecaller & Executive, you will be responsible for directly engaging with leads, ensuring maximum attendance for our events through effective follow-ups, and assisting in both online and offline event operations. This role requires excellent communication skills, an understanding of event marketing, and the ability to manage event logistics efficiently.

**Key Responsibilities**:
**1. Lead Calling & Attendee Engagement**:

- Make outbound calls to prospective attendees, nurturing leads and converting them into event participants.
- Clearly communicate event details, benefits, and relevance to the target audience.
- Follow up with registered attendees to confirm participation and address queries.
- Maintain accurate records of calls, responses, and attendance confirmations in the CRM tools.

**2. Event Operations**:

- Assist in coordinating online and offline event logistics, including venue arrangements, tech setups, and registration management.
- Manage post-event follow-ups, including attendee feedback collection

**3. Database Management & Reporting**:

- Maintain and update lead databases with accurate event-related information.
- Track key metrics such as call conversions, attendance rates, and engagement levels.
- Provide regular reports on outreach effectiveness and suggest improvements.

**Qualifications & Requirements**:

- 1-3 years of experience in telecalling, inside sales, customer engagement, or event coordination.
- Excellent verbal and written communication skills in English (additional languages are a plus).
- Strong persuasive and negotiation skills with a customer-centric approach.
- Prior experience in event marketing, sales, or the education industry preferred.
- Familiarity with CRM tools, Google Workspace, and event platforms like Zoom, Webex, or Airmeet is a plus.

Schedule:

- Day shift

Application Question(s):

- How much is your current CTC? (in LPA)
- How much is your Expected CTC? (in LPA)
- This is not a remote job. Are you willing to work from our office location?
- We must fill this position urgently. Can you start immediately?

**Experience**:

- relevant: 1 year (required)

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