Customer Service Representative

11 hours ago

Gurgaon, India Marche Ricche Fashion Pvt Ltd Full time

Duties & Responsibilities:
The customer support representatives will answer daily customer correspondence through voice and non voice methods.

These call center representatives provide query assistance and product information in an efficient and professional manner.

Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch

Provide accurate, valid, and complete information by using the right resources within the company.

Handle Customer Complaints and Escalations.

Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.

Go the extra mile to engage with Customer Requirements

Graduates/Under Graduates plus at least 1 year customer service experience must

Good communication skills

Working days - 6 day in a week

**Job Types**: Full-time, Permanent

**Salary**: ₹14,000.00 - ₹17,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Speak with the employer**
+91 7303516655

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