Customer Support Representative
5 days ago
We are looking for an enthusiastic and engaged tele caller to boost our sales by reaching out to our current and potential clients.
To be a successful tele caller, you need to have the capability to convince even the toughest of individuals to purchase our offerings. Even they need to suggest ways in which client feedback can be utilized to improve the product or services.
**Role and Responsibility**
- Knowing all the details of the product or service offerings.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behaviour of the other.
- Keep record of every customer interaction and sales activities.
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
**Requirements**:
- Graduation or equivalent
- Priory experience working as a telecaller or in a similar role
- Knowledgeable with computers
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- Marathi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9325463616
Expected Start Date: 05/12/2024
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