Customer Support Agent

3 days ago


Namkum Ranchi Jharkhand, India InfoDeity Services Pvt. Ltd. Full time

InfoDeity Services Pvt. Ltd. is a fast-growing BPO company specializing in delivering high-quality customer support. We are currently seeking a skilled and enthusiastic Customer Support Agent (Male) to join our team in Lowadih, Ranchi. If you are passionate about customer service and thrive in a dynamic environment, we want to hear from you

**Key Responsibilities**:

- Provide exceptional customer support via social media interactions.
- Assist customers with product inquiries, how to order, price information, shipping charges, and more.
- Moderate and respond to social media comments to ensure positive customer engagement and address any concerns.
- Collaborate with team members to improve service quality and overall customer satisfaction.
- Utilize strong problem-solving skills to effectively address and resolve customer concerns.

**Qualifications**:

- BPO or call center experience
- Fluent in English, both written and verbal
- Proficient in computer and internet usage
- Must be familiar with the features of social media platforms
- Strong reasoning and analytical skills

**What We Offer**:

- Competitive salary of ₹17,000 per month (in-hand)
- Comprehensive training to support your success in the role
- A supportive and collaborative work environment

**Shift Timing**:10:30 AM to 7:00 PM

Pay: ₹17,000.00 - ₹17,001.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Namkum, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- BPO / Call Center: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8651986174



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