
Customer Support Agent
3 days ago
InfoDeity Services Pvt. Ltd. is a fast-growing BPO company specializing in delivering high-quality customer support. We are currently seeking a skilled and enthusiastic Customer Support Agent (Male) to join our team in Lowadih, Ranchi. If you are passionate about customer service and thrive in a dynamic environment, we want to hear from you
**Key Responsibilities**:
- Provide exceptional customer support via social media interactions.
- Assist customers with product inquiries, how to order, price information, shipping charges, and more.
- Moderate and respond to social media comments to ensure positive customer engagement and address any concerns.
- Collaborate with team members to improve service quality and overall customer satisfaction.
- Utilize strong problem-solving skills to effectively address and resolve customer concerns.
**Qualifications**:
- BPO or call center experience
- Fluent in English, both written and verbal
- Proficient in computer and internet usage
- Must be familiar with the features of social media platforms
- Strong reasoning and analytical skills
**What We Offer**:
- Competitive salary of ₹17,000 per month (in-hand)
- Comprehensive training to support your success in the role
- A supportive and collaborative work environment
**Shift Timing**:10:30 AM to 7:00 PM
Pay: ₹17,000.00 - ₹17,001.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Namkum, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- BPO / Call Center: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 8651986174
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