Customer Support Representative

1 day ago

Namkum Ranchi Jharkhand, India Codezeal Technology Pvt Ltd Full time

**Responsibilities**:

- Respond promptly to customer inquiries with professionalism and courtesy.
- Identify and assess customers' needs to achieve satisfaction, providing accurate and timely information and solutions.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a high level of product and service knowledge to effectively troubleshoot and address customer concerns.
- Collaborate with internal teams to escalate and resolve complex issues efficiently.
- Keep accurate records of customer interactions, transactions, comments, and complaints.
- Contribute to the improvement of processes and procedures by providing feedback based on customer interactions.
- Meet or exceed performance targets regarding customer satisfaction, resolution time, and quality of service.
- Stay updated on company policies, procedures, and product developments to provide accurate information to customers.

**Requirements**:

- Bachelor’s/Master degree in business administration, communication, or related field preferred.
- Proven experience in customer support or a similar role.
- Excellent written and verbal communication skills in English, with the ability to articulate complex ideas concisely and clearly.
- Strong interpersonal skills with the ability to empathize and build rapport with customers.
- Ability to remain calm and composed under pressure while maintaining professionalism.
- Exceptional problem-solving skills with a keen attention to detail.
- Ability to adapt to a fast-paced and dynamic work environment.
- Positive attitude with a willingness to learn and grow professionally.

Pay: Up to ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8969975199

  • Customer Support Agent

    1 day ago

    Namkum, Ranchi, Jharkhand, India InfoDeity Services Pvt. Ltd. Full time

    InfoDeity Services Pvt. Ltd. is a fast-growing BPO company specializing in delivering high-quality customer support. We are currently seeking a skilled and enthusiastic Customer Support Agent (Male) to join our team in Lowadih, Ranchi. If you are passionate about customer service and thrive in a dynamic environment, we want to hear from you! **Key...

  • Sales Representative

    7 days ago

    Ranchi, Jharkhand, India AIM TECH - VIKING Full time

    **Responsibilities**: - Generate leads, engage with clients & showcase products. - Train shopkeepers & showroom owners. - Network with builders, architects & plumbers. - Provide customized solutions to construction companies. **Requirements**: - Own vehicle preferred. - Fluent in local language; basic English/Hindi. - Experience in bathroom/sanitary...

  • Customer Service Representative

    2 weeks ago

    Doranda, Ranchi, Jharkhand, India YIHIRES PVT LTD Full time

    **: - Job Title**:Customer Service Representative - **Shift**: Evening shift - **Communication Skills**: Excellent English communication required - **Compensation**: CTC 14K -**: -**: - Qualification**: Minimum qualification of 12th pass required **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Health...

  • Customer Support Executive

    1 day ago

    Ranchi, Jharkhand, India First Voice Pvt. Ltd Full time

    _**Hi,**_ - **Job Seekers**_ - **#jobs #Ranchi # work from office #MNC #Good opportunity for Fresher #**_ **We have an opening for a Customer Support Executive position in a Top MNC company at the Ranchi location.** - Skills Required -- Good English & Hindi communication. - Qualification - 10+2/ Graduate - Age - up to 28 years - Location -Ranchi (work from...

  • Customer Support Associate

    1 week ago

    Ranchi, Jharkhand, India Insuremile Full time

    **JOB RESPONSIBILITES**: - Provide accurate information about our products, services, and policies. - Troubleshoot customer issues, identify root causes, and provide effective solutions. - Document customer interactions in the CRM system to ensure all issues and resolutions are logged. - Follow up with customers to ensure their issues are resolved and they...

  • Customer Support Representative

    2 weeks ago

    Ranchi, India Aneja's Training & Placement Services Full time

    Respond to customer inquiries and resolve issues professionally and promptly.Provide exceptional customer service through various channels, including phone, email, and chat.Resolve complaints and concerns in a fair and efficient manner. Required Candidate profile Contact Number: , Register For Call Back Perks and benefits

  • Customer Support Representative

    1 day ago

    Ranchi, Jharkhand, India Aneja's Training & Placement Services Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Respond to customer inquiries and resolve issues professionally and promptly.Provide exceptional customer service through various channels, including phone, email, and chat.Resolve complaints and concerns in a fair and efficient manner. Required Candidate profileContact Number: , Register For Call Back Perks and benefits

  • Experience Customer Service Representative

    1 week ago

    Nagar, Ranchi, Jharkhand, India W3 Designerz Full time

    **Essential Duties and Major Responsibilities**: - Books warranty repair orders and submits claims of manufacturer warranty. - Maintains receivables schedules; processes service contract claims submissions and ensures appropriate follow-up. - Works closely and effectively with teams of technicians, service writers, and supervisors. - Coordinates with...

  • Sales Representative

    2 weeks ago

    Sithio, Ranchi, Jharkhand, India Universal ply and allied products Full time

    We’re Hiring! Salesperson Wanted for a Leading Plywood & uPVC Company Are you passionate about sales and building relationships? Join our dynamic team and help us grow in the booming plywood and uPVC industry! What We’re Looking For: - Energetic and self-motivated individuals - Proven sales experience (plywood or uPVC industry preferred) - Strong...

  • Sales Representative

    5 days ago

    Ranchi, India Moon Design And Automation Pvt Ltd Full time

    Job Title: Sales Representative - Water Motor Automation **Job Description**: We are seeking a highly motivated and experienced Sales Representative to join our team and take charg e of selling water motor automation solutions to shops and businesses. The Sales Representative will be r esponsible for meeting sales targets and driving revenue growth through...