Process Executive

4 days ago

Bangalore City Bengaluru Karnataka, India Future Role Full time

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

**Responsibilities**:

- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives

**Requirements**:

- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

  • Process Designer

    5 days ago

    Bengaluru District, Karnataka, India People Process Teck Full time

    **Position**: Process Designer **Industry**: Oil & Gas **Experience Required**: 4 to 8 Years **Offshore Experience**: 2 to 3 Years (mandatory) **Location**: Bangalore and Mumbai **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - **Process Design**: Develop and optimize process designs for various oil and gas projects, including...

  • Process Executive

    3 days ago

    Bangalore City, Bengaluru, Karnataka, India Vasutti Full time

    **Customer support executive** **Process name: Airtel MLOB (premium)** **Languages - Excellent English( Mandatory)+ Hindi/Tamil/Malayalam/Marathi/Gujarati** **Qualification - Graduate Fresher/Experienced** **Shift - Rotational shifts** **Salary: Take home - 20K/month** **Timing: 7am to 11pm(male)** **7am to 8pm(female)** **Working days 5 and 2...

  • Voice Process Associate- International Voice Exp

    6 days ago

    Bengaluru, Karnataka, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private LimitedKARNATAKAPosted On 21 Feb 2025 End Date 07 Mar 2025 Required Experience 1 - 3 Years - Basic Section No. Of Openings 2 Grade 1B Designation PROCESS EXECUTIVE Closing Date 07 Mar 2025 - Organisational Country IN State KARNATAKA City BENGALURU Location Bengaluru-II - Skills Skill VENDOR...

  • Process Executive/voice Process

    2 weeks ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    Hiring For An International Voice Process Designation - Senior Process Executive Criteria - Any graduate with minimum 2years of Experience in International Customer Support Package - Upto 6LPA+Variables Location - Electronic City Working Days - 5day working Shift Timings - 24*7 Notice Immediate Joiner **Job Types**: Full-time, Permanent,...

  • Telesales Executive

    2 weeks ago

    Bengaluru, Karnataka, India People Process Teck Full time

    **Position**:Tele Sales Executive** **Location : Bangalore / Mumbai** Experience**:Minimum 1 Yr** **Key Responsibilities**: - **Outbound Sales Calls**: Reach out to potential and existing customers to promote holiday packages and special offers. - **Customer Needs Assessment**: Understand customer preferences, budget, and travel goals to recommend the...

  • Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India Mazenet Solution Pvt. Ltd. Full time

    **Greetings!!** **Designation**: Process Executive (Google Analytics Tech Support) **CTC**: ₹3.5 LPA **Job Location**: Hyderabad **Training Duration**: 18 Days **Shift**: Rotational Shifts **About the Process** **Eligibility Criteria** - **Graduation Year**: 2021 to 2024 (Any Degree) - **Minimum 50%** in 10th, 12th, and UG - Maximum 2 years of...

  • Process Executive

    1 week ago

    Bengaluru, Karnataka, India Portend Solutions Full time

    Greetings from Portend Solutions..! Designation: Process Executive Location: HAL-Bengaluru Client Name: Tarus BPO Pvt Ltd Shift Timings: 09:00 AM to 06:00 PM Gender: Male/Female **Languages: English + Hindi Mandatory** **Salary: 15,000+ Incentive Per Month** Qualification: PUC and Above **Salary**: Up to ₹15,500.00 per month **Benefits**: -...

  • Procurement Executive- Bpo

    1 week ago

    Banaswadi, Bengaluru, Karnataka, India Offload Process Private Limited Full time

    **Company Description** Offload Process PVT LTD is International BPO servicing mainly Australian based clients and now expanding to US & UK market. We provide services like quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, or internal processes like accounts, book keeping, after sale...

  • Field Collection Executive

    4 days ago

    Bengaluru, Karnataka, India Tanserv Business Process Pvt Ltd Full time

    Title: Field Collection Executive Location: Bangalore Company: TanServ Business Process Private Limited Experience: 3 years & above **Salary**: 20,000-30,000 **Responsibilities**: - Visit delinquent client in assigned areas for B2B payment collection & follow up. - Maintain accurate records of all collection activities and interactions with client. -...