Customer Service Assistant

3 days ago

Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full time

Roles & Responsibilities:

- Make outbound calls to potential customers and introduce them to our products or services.
- Explain the features and benefits of our offerings and answer any questions or concerns.
- Persuade potential customers to make a purchase or schedule a follow-up meeting with our sales team.
- Maintain accurate and up-to-date records of all calls and customer interactions.
- Meet or exceed monthly sales targets and goals.
- Collaborate with the sales team to optimize sales strategies and share customer feedback.

Qualifications/Skills:

- Excellent verbal communication skills.
- Ability to engage and build rapport with potential customers over the phone.
- Strong persuasion and negotiation skills.
- Good organizational and time management abilities.
- Basic computer knowledge and proficiency in MS Office.
- Previous experience in telemarketing or sales is preferred, but not required.
- Ability to work well within a team and adapt to changing priorities.

**Job Types**: Full-time, Regular / Permanent, Fresher

Schedule:

- Morning shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

**Speak with the employer**
+91 9567800296

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