Guest Service Associate F&b Services

3 days ago

Puducherry, India La Grrande Malar Full time

a guest service representative. Guest service representatives are responsible for

providing front desk services to guests, undertaking various administrative duties, and diffusing

conflict or tension in hotels, among other duties.

Guest Service Representative Responsibilities:
Greeting guests upon arrival and making them feel welcomed.

Administering check-ins and check-outs.

Providing front desk services to guests.

Assigning rooms and taking care of administrative duties.

Delivering mail and messages.

Processing guest payments.

Coordinating with bell service and staff management.

Being a source of information to guests on various matters such as transport and restaurant advice.

Processing meal and beverage requests.

Accommodating general and unique requests.

Diffusing conflict or tense situations with guests.

Guest Service Representative Requirements:
High school diploma or GED.

2+ years of customer service experience.

Certificate or diploma in hospitality advantageous.

Exceptional interpersonal skills.

Excellent written and verbal communication.

Good time management and organizational skills.

Conflict resolution experience.

Patience and good listening skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Fixed shift

Ability to commute/relocate:

- Pondicherry, Puducherry: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 094872 25556

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