CRM Executive
5 days ago
Key Responsibilities
- **CRM Strategy & System Administration**:
- Ensure data integrity and accuracy across inbound and outbound data flows.
- **Customer Data Analysis & Segmentation**:
- Analyze customer behavior, segment users, and produce insights to drive targeted campaigns. Expertia+7Expertia+7Strive+7Strive
- Create dashboards and reports on KPIs—retention, engagement, conversion. AvaHR+9Recruiting Resources+9Strive+9
- **Campaign Planning & Execution**:
- **Customer Lifecycle & Journey Optimization**:
- Map end-to-end customer journeys—onboarding, renewal, upsell—and refine touchpoints for a cohesive experience. Strive
- **Cross-Functional Collaboration & Training**:
- **Platform Optimization & Integrations**:
- Customize CRM objects, workflows, approvals, permission sets and integrate with third-party tools. Recruiting Resources
- Troubleshoot issues and continuously improve processes and feature use.
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Work Location: In person
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