Executive CRM
11 hours ago
Minimum 2-4 years of experience
- Plan and deliver CRM strategies across the organization to retain existing customers, drive new walk-ins & referrals, increase brand loyalty, and expand the company’s brand value.
- Make sure the customer database is correctly segmented in order to target marketing activities appropriately
- Collaborate with IT on defining the capabilities and driving the implementation of the required CRM infrastructure
- Strategically plan, execute and assess the performance of individual CRM program strategies
- Own the responsibility for retention campaigns, right from conceptualization to analysis. This will include idea generation, proposal preparation, overseeing the production process, and execution.
- Ensure the CRM system provides an effective sales funnel
- Troubleshoot software or user errors that inhibit the efficiency of the interaction between people and technology
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹30,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Kurla West, Mumbai - 400070, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- CRM: 2 years (preferred)
**Speak with the employer**
+91 9930046751
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