Executive CRM

23 hours ago

Mumbai, India Qi Spine Full time

Minimum 2-4 years of experience
- Plan and deliver CRM strategies across the organization to retain existing customers, drive new walk-ins & referrals, increase brand loyalty, and expand the company’s brand value.
- Make sure the customer database is correctly segmented in order to target marketing activities appropriately
- Collaborate with IT on defining the capabilities and driving the implementation of the required CRM infrastructure
- Strategically plan, execute and assess the performance of individual CRM program strategies
- Own the responsibility for retention campaigns, right from conceptualization to analysis. This will include idea generation, proposal preparation, overseeing the production process, and execution.
- Ensure the CRM system provides an effective sales funnel
- Troubleshoot software or user errors that inhibit the efficiency of the interaction between people and technology

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Kurla West, Mumbai - 400070, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- CRM: 2 years (preferred)

**Speak with the employer**
+91 9930046751

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