CRM Executive

5 days ago


Mumbai Central Mumbai Maharashtra, India A A ATTARWALA & GROUP Full time

Key Responsibilities
- **CRM Strategy & System Administration**:

- Ensure data integrity and accuracy across inbound and outbound data flows.
- **Customer Data Analysis & Segmentation**:

- Analyze customer behavior, segment users, and produce insights to drive targeted campaigns. Expertia+7Expertia+7Strive+7Strive
- Create dashboards and reports on KPIs—retention, engagement, conversion. AvaHR+9Recruiting Resources+9Strive+9
- **Campaign Planning & Execution**:

- **Customer Lifecycle & Journey Optimization**:

- Map end-to-end customer journeys—onboarding, renewal, upsell—and refine touchpoints for a cohesive experience. Strive
- **Cross-Functional Collaboration & Training**:

- **Platform Optimization & Integrations**:

- Customize CRM objects, workflows, approvals, permission sets and integrate with third-party tools. Recruiting Resources
- Troubleshoot issues and continuously improve processes and feature use.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Work Location: In person

**Speak with the employer**
+91 97021 87826


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