Customer Support Executive

7 days ago

Remote, India 10x Growth Accelerator Full time

**Job Description - Customer Support Executive (Tamil + English) | Work From Home | PAN India**

**Company**: Startek (Hiring for Zomato Process)
**Location**: Work From Home (Across India)

**Job Type**: Full-Time (6 Days a Week)
**Salary**:

- In-hand: ₹13,200 per month
- CTC: ₹17,000 per month

**Role Overview**
We are hiring Customer Support Executives fluent in **Tamil and English** for the Zomato process. This is a permanent **Work From Home** opportunity suitable for freshers and experienced professionals. If you have good communication skills and meet the technical requirements, we encourage you to apply.

**Key Responsibilities**
- Handle inbound calls and resolve customer queries related to Zomato services
- Deliver professional and courteous support in Tamil and English
- Follow defined workflows and achieve performance targets
- Maintain work discipline and adhere to shift timings

**Requirements**:

- **Languages**: Fluent in Tamil and English (mandatory)
- **Device**: Must own a laptop (any specifications accepted; preferred: Intel i3 4th Gen or higher, 4GB RAM)
- **Internet**: Stable WiFi connection required
- **Skills**: Good verbal communication and basic computer knowledge
- Freshers welcome; prior customer support experience is a plus
- Knowledge of Hindi is a bonus but not mandatory

**Work Schedule**
- Shift Duration: 9 hours/day (including 1-hour break)
- Login Time: 8 hours active work
- Working Days: 6 days/week
- Weekly Off: 1 rotational off
- Leave Policy: No leaves allowed during the first 3 months

Pay: ₹13,200.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)
- Tamil (required)

**Location**:

- Remote (required)

Work Location: Remote

**Speak with the employer**
+91 9176682000

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