IT Support

Hi All, We're Looking for **Loan Origination System (LOS) Production** Support Consultant for Gurgaon location with minimum 4+ yrs Experience of supporting LOS journey of secured business. Domain understanding. Basic understanding of sales, credit and operations functioning. Understanding Application support (production/pre-prod and UAT) instances Basic...

Job Title: Customer Support Executive Location: Gurgaon Department: Customer Service Key Responsibilities: **Identify and assess customers' needs to achieve satisfaction.** **Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.** **Keep records of customer interactions,...

**Job Description: Customer Experience Support Services (CXSS)** **Position**: Customer Sales & Support Representative (US Process) **Experience Required**: Minimum 1 year in International Customer Support (Voice) with Upselling experience **Key Responsibilities**: - Provide accurate information, resolve issues, and ensure high-quality customer...

**Customer Assistance**: - Provide accurate information about products, services, and company policies. - **Issue Resolution**: - Identify customer issues and provide effective solutions in a timely manner. - Escalate unresolved issues to the relevant departments, ensuring proper follow-up. - **Record Maintenance**: - Document all customer interactions...

Key Responsibilities: - Resolve issues related to order, deliveries payment, refund, etc. - Ensure customer satisfaction through prompt and professional communication. - Maintain accurate records of customer interaction. Eligibility Criteria: - Education: Undergraduate & Graduates students can apply - Communication: Excellent verbal and written...

Key Responsibilities: - Resolve issues related to order, deliveries payment, refund, etc. - Ensure customer satisfaction through prompt and professional communication. - Maintain accurate records of customer interaction. Eligibility Criteria: - Education: Undergraduate & Graduates students can apply - Communication: Excellent verbal and written...

**Key Responsibilities**: - Identify and assess customers' needs to achieve satisfaction - Keep records of customer interactions, process customer accounts, and file documents. - Follow communication procedures, guidelines, and policies. **Required Skills & Qualifications**: - Bachelor's degree in any discipline (preferred). - Proven customer support...

**Key Responsibilities**: - Identify and assess customers' needs to achieve satisfaction .Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Follow communication procedures, guidelines, and policies. - Provide feedback on the efficiency of the customer service process. -...

**Job Title: Customer Support Executive** **Location: Gurgaon** **Department: Customer Service** *** **Key Responsibilities**: - Handle inbound inquiries from customers related to products and solutions. - Qualify prospects and understand customer needs to propose the most suitable products. - Maintain and update the CRM system with accurate customer...

We are hiring **Telecallers** to join our dynamic team at **Giichi IT Solution Pvt Ltd**. As a Telecaller, you will be responsible for handling outbound and inbound calls, generating leads, and providing excellent customer service. **Responsibilities**: - Make outbound calls to potential customers and explain company products/services. - Follow up on leads...