Customer Support

2 days ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Job Title: Customer Support Executive**

**Location: Gurgaon**

**Department: Customer Service**

***

**Key Responsibilities**:

- Handle inbound inquiries from customers related to products and solutions.
- Qualify prospects and understand customer needs to propose the most suitable products.
- Maintain and update the CRM system with accurate customer information, activities.
- Provide excellent pre-sales and post-sales customer support and resolve client queries efficiently.
- Prepare and present sales reports, forecasts, and performance metrics to management.

**Required Skills & Qualifications**:

- Bachelor’s degree in Business, Marketing, or a related field.
- Proven inside sales experience (1-3 years preferred, depending on role level).
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team.
- Target-driven with a passion for sales and customer service.
- Familiarity with CRM software and Microsoft Office Suite.

Send your CVs

**Phone no. 9430049665**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

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