Customer Assistant

4 days ago

Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

DEAR CANDIDATE,

one of a leading private bank is looking for a banking executive for their day to day operations.

Hindi -Must

Qualification - Any degree

Location - karapakkam, OMR, Chennai
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met

**Skills Required**:

- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred

**Work Timings**: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)

**Languages Required**: English + Hindi (compulsory).

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Shift allowance
- Yearly bonus

Application Question(s):

- Do you know hindi and english

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**
+91 9445715988

  • Customer Support Executive

    10 hours ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Dear Candidate,We are looking for Customer Support Executive - HindiResponsibility:Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal...

  • Customer Support Executive

    7 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    We are looking for Customer Support Executive - Hindi Responsibility: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with...

  • Customer Care Representative

    38 minutes ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    **DEAR CANDIDATE,** one of a leading private bank is looking for a banking executive for their day to day operations. **Hindi -Must** Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of...

  • Customer Support Coordinator

    4 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. English - fluent, Hindi -intermediate Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request &...

  • Customer Care Support(Hindi)

    1 week ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    *Here a great opening for both Fresher & Experience in Customer Care Support* Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance...

  • Customer Care Assistant

    3 days ago

    Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation** : Customer Care Assistant **Experience** : 0 -1 yr **Language** : Hindi and English. **Qualification** : Graduates **Salary** **Range** : 15k -25k **Shift** : 6 days of working. **Location** : Vanagaram ,Chennai **Roles and Responsibilities**: ** Handle customer calls, resolve their queries, and provide excellent...

  • Inbound Customer Service Advisor

    1 week ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    we are looking for inbound voice process Languages Required: English + Hindi (compulsory) **Job Role & Responsibilities**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. -...

  • Inbound Customer Service Representative

    1 day ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,60,000 per year

    Dear Candidate,We are looking for Inbound Voice Process (HINDI)Job Role:· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain and adhere to compliance guidelines· Capture...

  • Customer Care Representative

    7 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    Answer inbound calls and assist customers with their Queries/Request/Complaints. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement - Adherence to the...

  • Customer Service Assistant

    1 day ago

    Chennai, Tamil Nadu, India AGS CINEMAS PVT LTD Full time

    **Job description** **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions...