Retail Store Executive

7 days ago

Indore, India Wakefit Innovations Pvt Ltd Full time

**About Wakefit**

Wakefit.co is a research and innovation-driven home and sleep solutions company established in March 2016. It was founded by Ankit Garg and Chaitanya Ramalingegowda and holds a vision to be the most loved home solutions company in India. With an ever-expanding portfolio that includes mattresses, pillows, bed frames, mattress protectors, comforters, bedsheets, pillows, back cushions, sofas,coffee tables, shoe racks, lighting, decor and much more. Wakefit.co manufactures all of its products in-house.

The company sells across the country through its own online portal and through other online marketplaces. Wakefit.co prides itself on its customer experience, with over 10 Lakh customers serviced across six years and over 3 lakh positive reviews received online. The company has received Series A funding from marquee investor Sequoia Capital India,Series B funding from Verlinvest and Sequoia Capital India,and Series C funding from SIG,Verlinvest and Sequoia Capital India. It has recorded 3x revenue growth year-on-year since 2016 and is currently valued at 2800 crores**.**

Wakefit.co follows a unique delivery model. It has a product-oriented approach that invests heavily on research and innovation to create products that are ahead of the industry curve. It ships products to its customers directly from the factory, thus ensuring significant cost reduction which gets passed on to the customer. The USP of the brand lies in the fact that its products are made after extensive customer interviews and extensive research.

**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services

**Salary**: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Health insurance

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