Customer Care Executive

2 days ago


Remote, India Kenbi Global Solutions Full time

**Customer Care Executive (Female Only) - Night Shift (Remote)**
- **Work Schedule**: Monday to Saturday, Sunday Fixed Off
- **Job Type**: Full-time, Work from Home (Voice profile English)
- **Shift Timings**: 8PM -5AM IST
- Handle inbound and outbound customer calls professionally
- Resolve customer queries and complaints efficiently
- Provide product/service information to customers
- Maintain customer records and update databases
- Follow company guidelines for customer interactions
- Escalate unresolved issues to the appropriate department
- Ensure customer satisfaction and retention
- **Requirements**:

- Excellent communication skills (English preferred)
- Ability to work night shifts from home
- Basic computer knowledge and typing skills
- Prior experience in customer support is a plus
- Reliable internet connection and a quiet workspace

called Me on Whatsapp

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹22,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: Remote

**Speak with the employer**
+91 9999342469



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