Customer Care Executive

2 weeks ago

Andheri Mumbai Maharashtra, India Choice Equity Broking Pvt Ltd Full time

Serve as the primary point of contact for clients, addressing their inquiries related to equity trading, account management, and market trends. - Assist clients in navigating our trading platform and clarify any operational queries they may have. - Provide timely and accurate information on equity products, services, and market updates. - Resolve client issues efficiently, escalating complex cases to the appropriate department when necessary. - Maintain updated knowledge of market developments and firm policies to provide informed support. - Collaborate with internal teams to enhance client experience and improve service delivery. - Conduct follow-ups with clients to ensure satisfaction and resolve any outstanding issue

**Job Types**: Full-time, Permanent

Pay: ₹10,424.55 - ₹25,752.98 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Shift allowance

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (required)
- Document management: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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