Looking for Customer Care Executive

6 days ago

Chennai Tamil Nadu, India Pink FitnessOne private limited Full time

**Greetings from FitnessONE**

We have an opening for Customer Care Executive For Fitnessone Corporate Office.

Qualification: Any Degree

Experience: 1 to 2 years of Experience In Voice Process

**Salary**: 13k to 17k

Location: Nungambakkam

Shift Timings: 9.30am to 6.00pm
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience.

Regards,

Sri sneha V

HR Executive

Fitnessone Group India Limited

Ct.No: 9740544885

**Job Types**: Full-time, Fresher

Pay: ₹13,000.00 - ₹17,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Domestic voice process: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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