Customer Experience Representative- Cisco

12 hours ago

Chennai Tamil Nadu, India Tech Data Full time

**Job Purpose:
**To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business:

- Responds to inquiries.
- Expedites critical orders.
- Communicates dispositions.
- Researches and resolves problems.
- Research orders.
- Provides quote preparation.
- Orders tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and-or other such support to sales team members and-or external customers.
- Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
- Performs other duties as assigned.

**Responsibilities**:

- Customer value realisation
- Customer satisfaction
- Revenue growth
- Increased adoption

**Knowledge, Skills and Experience**:

- >3 to 5 Years of relevant work experience
- Required Education: Bachelor's Degree
- Able to execute instructions and to request clarification when needed.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to collaborate and build solid, effective working relationships with others.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

  • Account Executive Sales

    2 days ago

    Chennai, Tamil Nadu, India Cisco Systems Full time

    **Meet the Team** **About the Strategic Enterprise Team**: Join Cisco’s Strategic Enterprise team, a high-performing group that embodies a culture of empowerment and accountability. We place equal emphasis on continuous learning and development, ensuring our people grow alongside the business. Our team is committed to doing things the right way, with...

  • Cisco Cucm

    13 hours ago

    Chennai, Tamil Nadu, India Cognizant Full time

    L3 Support is Mandatory. Location - Chennai /Bangalore Timing - 24*7 **JD Cisco Voice - SA Level** - Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience - 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience -...

  • Account Executive Sales

    3 days ago

    Chennai, Tamil Nadu, India Cisco Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    We are seeking a highly experienced and achievement-driven Account Manager to lead and expand Ciscos strategic relationships with large conglomerates and commercial select accounts based in South , primarily Chennai. The ideal candidate will have over years of proven success in managing complex accounts, constructing large deals, and driving significant...

  • Cisco Aci

    1 day ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Hands-on Experience in **Nexus Switching Administration (DCLAN)** - Experience in configuring VXLAN (good to have) or VXLAN Know how (Must have) - Experience in **Cisco ACI administration**, APIC upgrade (Must have) - Experience in Cisco ACI Contract creation, modification (Must have) - Hands-on Experience in **Cisco DCI**, Administration & Troubleshooting...

  • Account Executive Sales

    4 days ago

    Chennai, Tamil Nadu, India Cisco Full time US$ 1,50,000 - US$ 2,00,000 per year

    Meet the TeamCisco's purpose is to power an inclusive future for all by reimagining applications, securing data, transforming infrastructure, and empowering teams for a global and inclusive digital world. As a global leader in innovation, Cisco is consistently recognized as a Great Place to Work for our inclusive culture, commitment to employee growth, and...

  • Solution Architect

    1 day ago

    Chennai, Tamil Nadu, India Locuz Enterprise Solutions Full time

    **Solution Architect - Networking (Cisco)** **Job Location: Chennai** **Day Shift & 5 days a week** **Experience: 5 Years** **Certification**:CCNA, CCNP** **Key Responsibilities**: - Client Engagement & Solution Design: Work closely with clients to understand their unique business challenges and security needs, translating those into tailored...

  • Customer Success Executive

    3 days ago

    Chennai, India Cisco Systems Full time

    **Who You’ll Work With** The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. Join Cisco's Customer Experience (CX) team, a driving force behind our transition to a software and subscription-based business model. Partner with customer leaders, internal teams, and...

  • Cisco Catalyst

    4 days ago

    Chennai, Tamil Nadu, India AG Business Solutions Full time

    **Cisco Catalyst (On-Prem)** **Solution Types**: - Campus LAN + Wi-Fi + ISE - DNAC Assurance for LAN + Wi-Fi - SD-Access - LAN + Wi-Fi + DNAC + ISE - Data Centre Switching - Nexus, ACI, etc. **HPE Aruba (On-Prem and Cloud)** **Solution Types**: - Aruba Central Cloud - Campus LAN + Wi-Fi + ClearPass (AOS 8/10) - Aruba Central On-Prem - Campus LAN + Wi-Fi +...

  • Sales Representative

    12 hours ago

    Chennai, Tamil Nadu, India Meritus.ai learning experience pvt ltd Full time

    Join Our Team! Sales Representatives Needed in Chennai Are you passionate about driving educational innovation and making a difference in schools? Meritus AI is seeking dynamic and results-driven Sales Representatives to join our growing team in Chennai! **Position**: Sales Representative **Location**: Chennai **Industry**: Education Technology...

  • CISCO Network

    4 days ago

    Bengaluru, Chennai, India Alphacom Systems And Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    CISCO NetworkPrimary Skills : Firewall - Palo Alto/Cisco FTD/FortiGate, WiFi (Wireless LAN), Routing & Switching, Cisco VPC/VDC/VSSSecondary Skills : AWS/GCP/Azure, Load Balancers, SD WANRoles and Responsibilities :Minimum of 5 years of experience working with the management of Cisco FTD/FMC, Cisco Prime, Cisco Meraki Wireless, Palo Alto, Panorama,...