Cisco Cucm

14 hours ago

Chennai Tamil Nadu, India Cognizant Full time

L3 Support is Mandatory.

Location - Chennai /Bangalore

Timing - 24*7

**JD Cisco Voice - SA Level**
- Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience
- 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience
- Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services.
- High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying
- Hands on experience in supporting Microsoft Teams Telephony, Video and Chat
- Experience in the following: Cisco Unified Call Manager, Cisco UCCX, VOIP Telephony; Cisco Communication Products
- Experience with Cisco Telepresence products including Cisco Telepresence Management Suite, Multipoint Control Units, Video Communications Servers, ISDN Gateways, SIP Gateways, Telepresence Content Servers, and Cisco endpoints.
- UCCX design, administration and maintenance
- Cisco VOIP telephony and collaboration services On-Prem and Cloud
- Expert skill and experience with Cisco Voice Gateways and SBC’s
- Experience and core knowledge in supporting voice protocols i.e. SIP, H.323 and MGCP
- Proficient level Cisco certifications is mandatory
- Maintaining, configuring and sustaining the Cisco VoIP network
- Experience with L1/L2 knowledge in Data Networking is an advantage.

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