Debt Collection Advisor

3 hours ago

Gurugram Haryana, India Kalp Solutions Full time

Excellent command over **English **language is mandatory
Minimum **6 months experience in US First party or Third Party collections** experience mandatory
Shift will be of **US shift (8PM to 6AM)**
**Excellent career growth** **and work environment**

**Responsibilities**:
Job Title**:Collections Agent**

Location**:Gurgaon **Salary: Up to ₹40,000 per month (in hand) Shift: US Timings (Night Shift) Employment Type**:Full-time **Experience: Minimum 6 months in US Collections Education: Undergraduate or Graduate

**Skills**:

- **Excellent communication** skills in English (verbal and written)
- Strong understanding of US collections processes
- Ability to negotiate and resolve debt issues

**Responsibilities**:

- Managing outbound and inbound calls to US-based clients for debt collections
- Handling escalated issues and resolving disputes
- Negotiating payment plans and ensuring timely collections
- Maintaining accurate records of all collection activities
- Ensuring compliance with **US debt collection regulations**

**Requirements**:

- Minimum 1 year of experience in US collections
- Strong problem-solving and analytical skills
- Ability to handle challenging conversations
- Willingness to work in a US shift

**Self-travel to the office in Gurgaon**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
- Weekend availability
- Weekend only

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Debt Collection: 1 year (required)

Work Location: In person

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