Customer Support
5 days ago
A customer support debt collector's job description typically includes:
- Identifying and contacting debtors: Identifying customers with outstanding debts, and contacting them to encourage timely repayment
- Negotiating payment plans: Explaining payment plan options, negotiating payment terms, and enrolling customers in payment programs
- Investigating discrepancies: Resolving discrepancies in payments or accounts
- Maintaining records: Keeping track of assigned accounts, and keeping in-depth records of all communications and repayments
- Escalating cases: Identifying vulnerable or non-compliant customers, and escalating their cases to support or insolvency teams
- Servicing court orders: In some cases, servicing court orders to recover outstanding payments
Pay: ₹20,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Night shift
Application Question(s):
- Do you have Debt Collection Experience ?
- Are you okay with Gurgaon Loacation ?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 6206661928
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