Customer Support

1 week ago


Gurugram Haryana, India Manning Consulting Full time

A customer support debt collector's job description typically includes:

- Identifying and contacting debtors: Identifying customers with outstanding debts, and contacting them to encourage timely repayment
- Negotiating payment plans: Explaining payment plan options, negotiating payment terms, and enrolling customers in payment programs
- Investigating discrepancies: Resolving discrepancies in payments or accounts
- Maintaining records: Keeping track of assigned accounts, and keeping in-depth records of all communications and repayments
- Escalating cases: Identifying vulnerable or non-compliant customers, and escalating their cases to support or insolvency teams
- Servicing court orders: In some cases, servicing court orders to recover outstanding payments

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Night shift

Application Question(s):

- Do you have Debt Collection Experience ?
- Are you okay with Gurgaon Loacation ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 6206661928



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