Customer Support
1 day ago
Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services.
**Responsibilities**
Resolving customer queries, complaints or requests on daily basis
Able to build productive relationships and communicate daily with customers in a professional manner
Actively attend inbound calls from customers of the Company.
Actively engage in cold calling to reach out to potential clients
Gather customer feedback and share it with our Product, Sales, and Marketing teams.
**Skills Required**:
**Minimum of 1 year experience as a Customer Support Associate or similar Customer Support role**
Excellent verbal and written communication skills
Ability to demonstrate patience when handling complex queries and challenges
Proficiency in MS Excel/Google Sheets
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹300,000.00 per year
Schedule:
- Morning shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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