Customer Service Associate

3 days ago

Gurgaon, India Shree Consultants Full time

Key Responsibilities:
Provide exceptional customer service by addressing customer inquiries, resolving issues, and delivering comprehensive solutions.

Assist customers with queries related to financial products, such as loans, credit cards, insurance, and more.

Maintain a thorough understanding of Paisa Bazaar's products and services to effectively address customer needs.

Ensure that customer concerns and inquiries are documented and tracked for resolution.

Collaborate with internal teams to escalate and resolve complex customer issues.

Maintain up-to-date knowledge of industry trends and regulatory changes.

**Requirements**:
Graduation in any field is a must.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced and dynamic environment.

Basic knowledge of financial products is a plus.

Customer-centric approach with a commitment to delivering exceptional service.

Selection Process:
Face-to-face interviews will be conducted in Gurgaon.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 8989480817

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