Customer Service Associate

1 day ago

Gurgaon, India The Luxury Closet Full time

**About us**
The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.
Our aim is to unlock and curate the most valuable and exclusive closets from around the world.
What do we offer?
- A young, dynamic and forward-thinking environment
- Fast paced and very short decision times for changes
- A canvas for you to truly excel
- 99% of uptime on sunshine

**About the role**
Customer Service associate will represent not just the customer service department but The Luxury Closet as a whole. In this key role, you will exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the greatest selection of luxury products and services with the world’s best customer experience.

**Responsibilities**:

- The CS Associate will be responsible and accountable (but not limited) to the following roles and responsibilities: -_
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Build sustainable relationships and engage customers by taking the extra mile and becoming a Consultant; help Customers make a decision and generate revenue for the Company
- Aim at converting general inquiries into a sale
- Aspire to bring customer delight in each and every interaction
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents where applicable
- Follow communication procedures, guidelines, and policies
- Maintain positive and professional interaction with all the departments associated with the Customer Service department

**Requirements**:
Knowledge
- Knowledge of English language, written and oral
- Basic knowledge of MS Office
- Luxury Brands Knowledge is an added advantage

Skills
- Comprehension Skills - Ability to comprehend Customer’s queries and concerns and provide a customer-focused solution
- Time Management - Ability to multi-task and decide priorities
- Service Orientation - Actively looking for ways to help people

Attitude
- Flexibility - Willingness to work in different shifts
- Openness - Open to ideas and feedback

Professional Experience
- 1-3 years of Customer Service Experience in a BPO/ Hospitality or Luxury Retail.

  • Customer Service Associate

    1 week ago

    Gurgaon, India The Luxury Closet Full time

    **About us** The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India Designs & words Full time ₹ 3,20,000 - ₹ 3,43,000 per year

    Customer Service Associate – International Voice Process (UHG)Location: Gurgaon – Sector 21 (initially may report to Sector 30)Experience: 0–3 years in International Customer Service (UG freshers not eligible)Education: UG / Graduate / Post Graduate (UG must have experience)Shifts: 24x7 (Majorly Night Shifts)Salary: ₹3.2 LPA (Freshers – ₹23K...

  • : Customer Service Associates

    2 weeks ago

    Gurgaon, India Hemocean outsourcing Full time

    Customer Service Associates Job Location: Gurgaon (WFO) Education Qualification: Graduates/Undergraduates Work Experience: Experienced and freshers both can apply **Job Type**: Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Flexible shift - Morning shift Supplemental pay types: - Performance...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, India Gabit Full time

    We are a consumer tech startup in health, led by a Unicorn founder. Our mission is to enable everyone to live healthier for longer and we are addressing this through our own products and services across multiple areas like fitness, nutrition etc. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and maintaining...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, India TECHNOTOISE Full time

    Urgent hiring for CSE for Gurgaon Designation: Customer Service Associates Location: Gurgaon CTC- 5.10 LPA - Work from office - Graduate with one year international voice experience - Excellent communication skills - 5 days working with rotational shifts Contact Person - Simran (8882146310) **Salary**: ₹18,000.00 - ₹35,000.00 per...

  • Customer Service Associate

    1 day ago

    Gurgaon, India KNOTIFY Full time

    **Designation: Customer Service Associate** **Qualification: Any Graduate/HSC** **Process Type - Voice ( International Process)** **Experience - 6 months or above experience in International Voice Process (required)** **Requirements**: - **Should be ready to work for the Voice process** **- Clarity of speech and thought is expected with basic computer...

  • Customer Service

    7 days ago

    Gurgaon, India NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Join us as a Customer Service & Operations Associate - In this customer centric role, we’ll look to...

  • Customer Service Associate Ii

    3 days ago

    Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Csa (Customer Service Associate)

    1 week ago

    Gurgaon, India eTeam InfoServices Pvt. Ltd Full time

    **Job description** **Job Title**: Customer Service Associate ( International Voice) **Qualification** - Undergrad / Graduation with minimum 6 months experience in **International voice.** **Salary** - 3 LPA - 4 LPA fixed + variables **Experience**: 0.6 yr - 5 yrs **Shift Timings** - Rotational Shift ( 5 Days Working ) Need immediate joiners to 7 days...

  • Customer Service Executive

    4 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...